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Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,218 Reviews

Dealership Experience

10 yrs

Industry Experience

13 yrs, 8 mos

Languages Spoken

English English

4.9

1,218 Reviews

Write a Review

1218 Reviews of Caitlin Landis

October 09, 2025

Dealership Rating
Employee Rating

Friendly service, attentive staff, and knowledgeable mechanics. This team is top-notch - they pay attention to every detail! I never would take my car anywhere else. More

by SUSAN.TOMLINSON03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Wil Jones, Robert Bell , Caitlin Landis

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Oct 09, 2025

North Penn Mazda responded

Thank you for taking my call earlier. I am glad that I was able to answer your questions and give you a better explanation about the repairs. As I stated, if there is anything else I can do please don't hesitate to reach out to me directly. Sincerely, Amanda Young Mazda Service Manager

October 04, 2025

Dealership Rating
Employee Rating

Very pleased with service provided. From setting the appointment to the quality of work performed. I was very satisfied. More

by briansarristraining
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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Oct 06, 2025

North Penn Mazda responded

Thank you so much for your kind words and for taking the time to share your experience, Brian! We’re thrilled to hear that everything—from scheduling your appointment to the quality of service—met your expectations. We truly appreciate your trust in us and look forward to serving you again in the future!

October 02, 2025

Dealership Rating
Employee Rating

Wil is always extremely polite and helpful. He helped me pick the correct service and not over pay when I scheduled the wrong thing. More

by SANDRA.KILBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Oct 03, 2025

North Penn Mazda responded

Thank you for sharing your experience! We’re so glad to hear that Wil was able to help you choose the right service and ensure you didn’t overpay. He’s an important part of our team, and we’ll be sure to share your kind words with him. We look forward to assisting you again!

October 01, 2025

Dealership Rating
Employee Rating

Professional and a great experience shopping for our new car . Thank You for making this an easy process More

by BMC94
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sell

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Oct 01, 2025

North Penn Mazda responded

Thank you so much for sharing your experience! We’re thrilled to hear that your car-shopping journey was smooth and enjoyable. Congratulations on your new car, and we truly appreciate you choosing us. If you ever need anything down the road, we’re always here to help! 🚗✨

September 25, 2025

Dealership Rating
Employee Rating

Their service team is the reason I purchase my cars from North Penn Mazda. Will, Caitlin, Rob and Amanda are phenomenal More

by Fred3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Sep 26, 2025

North Penn Mazda responded

Hi Fred, thank you so much for your kind words and continued loyalty! We’re thrilled to hear that Will, Caitlin, Rob, and Amanda have made such a positive impact on your experience. Our team takes pride in providing excellent service, and it’s wonderful to know they’ve earned your trust and business. We truly appreciate you choosing North Penn Mazda!

September 24, 2025

Dealership Rating
Employee Rating

Customer service was great and loved the video feature so I could see what the mechanic was talking about when making recommendations for maintenance. More

by lindsayhendrzak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, John Ingram, Robert Bell

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Sep 24, 2025

North Penn Mazda responded

Thank you for your kind words! We’re so glad you enjoyed our video feature—it’s important to us that our customers feel informed and confident about their vehicle’s care. We appreciate your trust in our team and look forward to serving you again!

September 22, 2025

Dealership Rating
Employee Rating

North Penn Mazda best dealership around that area . Always concerned about their customers . . Keep them updated always available at ur call and above all world best cars and SUV Mazda’s have. I am to More

by DUHANKARANSINGH1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Sep 22, 2025

North Penn Mazda responded

Thank you so much for the amazing 5-star review! 🌟 We’re so glad to hear our sales and service teams made your experience such a great one. Your kind words mean the world to us, and we’ll be sure to share them with Catie, KD, Stephan, and the rest of the team. We truly appreciate your support and look forward to serving you again in the future! 🚘✨

September 18, 2025

Dealership Rating
Employee Rating

Very courteous and knowledgeable employee s. evertthing was smooth from start to finish. Great place More

by MCDMAS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kyle Neith, Vinny Denardo, Chris Chiartas, Stephan Dasneves, Alyssa Krauth, Robert Bell

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Sep 19, 2025

North Penn Mazda responded

Hi MCDMAS, Thank you for sharing your experience! We’re so glad our team made everything smooth and enjoyable from start to finish. We appreciate your kind words and look forward to serving you again in the future! — The North Penn Mazda Team

September 16, 2025

Dealership Rating
Employee Rating

They are incredibly knowledgeable and helpful. They take time to explain things thoroughly. They do a great job! More

by Angwal3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2025

North Penn Mazda responded

Thank you for the kind words! We’re so glad to hear that our team was able to provide knowledgeable, helpful service and take the time to explain everything thoroughly. We truly appreciate your feedback and look forward to assisting you again in the future!

September 16, 2025

Dealership Rating
Employee Rating

Pleasant and friendly customer service agents and punctual service times. Comfortable waiting area, clean facilities. More

by KRISTENNJASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Wil Jones, Robert Bell

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Sep 16, 2025

North Penn Mazda responded

Hi Kristen, thank you for your kind words! We’re so glad to hear you had a pleasant experience with our team and enjoyed the comfort of our facilities while your vehicle was being serviced. We look forward to welcoming you back again for your next visit!

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