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Caitlin Landis
Caitlin Landis at North Penn Mazda
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Caitlin Landis | Page 9

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
964 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

12 yrs, 3 mos

Languages Spoken

English English

4.9

964 Reviews

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964 Reviews of Caitlin Landis

November 06, 2023

Dealership Rating
Employee Rating

The service was quick and professional, every person I spoke too was helpful and informative More

by okersonl
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Dominic Ventresca

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November 05, 2023

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Employee Rating

Very helpful in making an appointment for the same day to replace a tire that was damaged More

by DWEITZ704
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Recommend Dealer
Yes

Other Employees Tagged: Tom the shuttle driver was excellent

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November 04, 2023

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They have always been there when I needed them. Good dealership to go to for a lease. They try to work with you. Keith is highly recommended as a sales associate. More

by SueH
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Keith Fluehr

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November 04, 2023

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Great service start to finish. Every aspect. From drop off to loaner to video review to checkout. More

by DRTAYLOR13
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Dominic Ventresca

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November 04, 2023

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the young girl who signed my car back was miserable and wouldnt tell me how much i owed due to her being dislexici could tell she just didnt wanna bother. then complained about her only coming in huffed. More

by seanfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Oestreich, Amanda Young, Wil Jones, Vinny Denardo, Keith Fluehr, Chris Chiartas, John Magarity Jr, Stephan Dasneves, Dominic Ventresca

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Nov 06, 2023

North Penn Mazda responded

Sean, Thank you for taking the time to talk to me this morning. While your review didn't shed a positive light on our redelivery process I appreciate you bringing this to my attention. I am happy to hear everything else went well while you were here, and as I said, when you are ready for that new car let us know! I look forward to seeing you when that time comes and if there is anything else I can do, please don't hesitate to reach out. Amanda Young North Penn Mazda Service Department 267-956-1160 amanda@northpennmazda.com

Nov 06, 2023

seanfranklin responded

thank you i do plan on returning in the future i would like to apologize for the wrong rating, on some of the people after reviewing i realized my mistake, who ever it was that signed my paperwork back young, blonde, glasses was the person who signed it over. i dont want the wrong people being talked to if they werent it. apologies.

November 04, 2023

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Employee Rating

Very organized and a very comfortable waiting room. Great communication as well while your car is being serviced. More

by KCCUSANO
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Dominic Ventresca

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November 03, 2023

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North Penn Mazda always provides excellent service and quick. They make leaving your car there simple. More

by LOBEZNO1
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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November 03, 2023

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Scheduled appt. for oil change. When I for there they reminded my inspection was coming up. Ended up getting both down. Waited in the waiting area and enjoyed a grea More

by TEAR.ZIMMERMAN
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Dominic Ventresca

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November 02, 2023

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The car buying experience was easy. Whole process was about 20 minutes. Salesman answered all of my questions and or concerns More

by Kelly
Recommend Dealer
Yes

Other Employees Tagged: John Sell, Wil Jones, Tim Sheehan

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November 01, 2023

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Great service. Great communication. Always a pleasure going there. Took good care of my car. More

by hoz1975
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Recommend Dealer
Yes
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