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Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis | Page 10

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.8
1,311 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

14 yrs, 3 mos

Languages Spoken

English English

4.8

1,311 Reviews

Write a Review

1311 Reviews of Caitlin Landis

October 16, 2025

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Employee Rating

North Penn Mazda has been quick to reply to any questions I've had, and has also been very accommodating to my personal schedule in the way of loaner cars. I'll definitely be doing business with you in the f More

by BPOLEK1985
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Oct 17, 2025

North Penn Mazda responded

Thank you so much for your kind words and loyalty! We’re so glad our team could make things easy and convenient for you. We look forward to working with you again in the future—thank you for choosing North Penn Mazda!

October 15, 2025

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Employee Rating

North Penn always goes above and beyond to help me when buying a car and this time was no different. More

by BRIANSUNDBERG2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Keith Fluehr

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Oct 15, 2025

North Penn Mazda responded

Thank you so much for your continued trust and loyalty! We’re thrilled to hear that each experience with us has been just as great as the last. Enjoy your new ride, and we look forward to helping you again in the future! 🚗💙

October 12, 2025

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Employee Rating

So easy! Everyone is very nice and knowledgeable! Not pushy but want you to have a safe car on the road More

by Katemyrick
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Oct 13, 2025

North Penn Mazda responded

Thank you, Katemyrick! We really appreciate your feedback. It’s wonderful to hear that you had an easy and pleasant experience with us. We take pride in being helpful without being pushy, and our goal is always to ensure you drive away in a safe, reliable vehicle. Looking forward to serving you again!

October 09, 2025

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Friendly service, attentive staff, and knowledgeable mechanics. This team is top-notch - they pay attention to every detail! I never would take my car anywhere else. More

by SUSAN.TOMLINSON03
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, Wil Jones, Robert Bell , Caitlin Landis

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Oct 09, 2025

North Penn Mazda responded

Thank you for taking my call earlier. I am glad that I was able to answer your questions and give you a better explanation about the repairs. As I stated, if there is anything else I can do please don't hesitate to reach out to me directly. Sincerely, Amanda Young Mazda Service Manager

October 04, 2025

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Employee Rating

Very pleased with service provided. From setting the appointment to the quality of work performed. I was very satisfied. More

by briansarristraining
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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Oct 06, 2025

North Penn Mazda responded

Thank you so much for your kind words and for taking the time to share your experience, Brian! We’re thrilled to hear that everything—from scheduling your appointment to the quality of service—met your expectations. We truly appreciate your trust in us and look forward to serving you again in the future!

October 02, 2025

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Employee Rating

Wil is always extremely polite and helpful. He helped me pick the correct service and not over pay when I scheduled the wrong thing. More

by SANDRA.KILBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Oct 03, 2025

North Penn Mazda responded

Thank you for sharing your experience! We’re so glad to hear that Wil was able to help you choose the right service and ensure you didn’t overpay. He’s an important part of our team, and we’ll be sure to share your kind words with him. We look forward to assisting you again!

October 01, 2025

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Employee Rating

Professional and a great experience shopping for our new car . Thank You for making this an easy process More

by BMC94
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sell

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Oct 01, 2025

North Penn Mazda responded

Thank you so much for sharing your experience! We’re thrilled to hear that your car-shopping journey was smooth and enjoyable. Congratulations on your new car, and we truly appreciate you choosing us. If you ever need anything down the road, we’re always here to help! 🚗✨

September 25, 2025

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Employee Rating

Their service team is the reason I purchase my cars from North Penn Mazda. Will, Caitlin, Rob and Amanda are phenomenal More

by Fred3568
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Sep 26, 2025

North Penn Mazda responded

Hi Fred, thank you so much for your kind words and continued loyalty! We’re thrilled to hear that Will, Caitlin, Rob, and Amanda have made such a positive impact on your experience. Our team takes pride in providing excellent service, and it’s wonderful to know they’ve earned your trust and business. We truly appreciate you choosing North Penn Mazda!

September 24, 2025

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Customer service was great and loved the video feature so I could see what the mechanic was talking about when making recommendations for maintenance. More

by lindsayhendrzak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, John Ingram, Robert Bell

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Sep 24, 2025

North Penn Mazda responded

Thank you for your kind words! We’re so glad you enjoyed our video feature—it’s important to us that our customers feel informed and confident about their vehicle’s care. We appreciate your trust in our team and look forward to serving you again!

September 22, 2025

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Employee Rating

North Penn Mazda best dealership around that area . Always concerned about their customers . . Keep them updated always available at ur call and above all world best cars and SUV Mazda’s have. I am to More

by DUHANKARANSINGH1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Sep 22, 2025

North Penn Mazda responded

Thank you so much for the amazing 5-star review! 🌟 We’re so glad to hear our sales and service teams made your experience such a great one. Your kind words mean the world to us, and we’ll be sure to share them with Catie, KD, Stephan, and the rest of the team. We truly appreciate your support and look forward to serving you again in the future! 🚘✨

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