Dealership Experience
8 yrs, 7 mos
Industry Experience
12 yrs, 3 mos
Languages Spoken
English
965 Reviews
Write a Review966 Reviews of Caitlin Landis
November 26, 2018
Battery and emergency break check Great experience from ease of making the appointment to dropping off vehicle to picking up the car when finished. Outstanding customer service from e Great experience from ease of making the appointment to dropping off vehicle to picking up the car when finished. Outstanding customer service from every level. Always pleasant. More
Other Employees Tagged: Amanda Young, Vinny Denardo , Will..is exceptional...always nice, helpful and professional..treats me great every time!!
November 23, 2018
Nothing special here Have had better service in the past from these people. Now, sometimes they hit the mark, sometimes they don't. I have had too many repeat visits this Have had better service in the past from these people. Now, sometimes they hit the mark, sometimes they don't. I have had too many repeat visits this year to get problems resolved to recommend them 100%. There are other Gold Cup dealers in the area. More
November 20, 2018
First service appointment for my new Mazda I arrived on time for my appointment and received a nice welcome from the service department. After a misunderstanding that I would be waiting instead I arrived on time for my appointment and received a nice welcome from the service department. After a misunderstanding that I would be waiting instead of dropping it off, they got my car in as quickly as possible. They were actually finished ahead of the promised time. More
Other Employees Tagged: Tony Hamilton
November 17, 2018
Great experience,as always Catie Landis is amazing-she always gives me great advice and I know I can trust her to tell me what needs work and what can wait.Very knowledgeable wi Catie Landis is amazing-she always gives me great advice and I know I can trust her to tell me what needs work and what can wait.Very knowledgeable with fabulous customer service skills.Whatever you're paying her,it's not enough!! More
November 16, 2018
Fantastic Service! It was fantastic service from beginning to end! I appreciate the phone calls and texts on the status of my vehicle. The staff was very friendly and he It was fantastic service from beginning to end! I appreciate the phone calls and texts on the status of my vehicle. The staff was very friendly and helpful. More
November 13, 2018
Great! They fixed a minor issue from a previous service call...no problems! I would recommend North Penn highly to friends, family or anyone looking for a They fixed a minor issue from a previous service call...no problems! I would recommend North Penn highly to friends, family or anyone looking for a vehicle. More
November 12, 2018
5,000 service and updating vehicle with Apple Car Play Great service! Very helpful with provinding assistance with Apple Car Play on my Mazda 6. Service was completed faster than estimated time. Video fro Great service! Very helpful with provinding assistance with Apple Car Play on my Mazda 6. Service was completed faster than estimated time. Video from technician was helpful too. More
November 09, 2018
Brakes and oil change The Service Manager explained the estimated costs thoroughly, and the actual came in very close. The car was completed when promised, and the repair The Service Manager explained the estimated costs thoroughly, and the actual came in very close. The car was completed when promised, and the repairs seem to have solved the problem. The only issue is that their oil changes are extremely expensive compared to other places. More
November 08, 2018
Great Service I scheduled an early-morning appointment and waited for my car. I was taken on time and the work was completed ahead of schedule. The staff was friend I scheduled an early-morning appointment and waited for my car. I was taken on time and the work was completed ahead of schedule. The staff was friendly and the coffee is outstanding. More
Other Employees Tagged: Amanda Young
November 07, 2018
best service I own many cars such as Mercedes, BMW, and Lexus, Honda, Toyota including Mazda but Mazda's service is one of the best. Mazda may not sell its cars ma I own many cars such as Mercedes, BMW, and Lexus, Honda, Toyota including Mazda but Mazda's service is one of the best. Mazda may not sell its cars many as Honda or Toyota but their service is far better. Mazda even have loaner service. I do not need to wait few hours at the dealership and Availability of loaner vehicle keep my work schedule on time. More
Other Employees Tagged: Amanda Young