Cannon Campbell | Page 5

Wife’s car needed scheduled maintenance following a road trip. I called Cannon Campbell with an issue with my rear gate not working as well. He told me some things to try over the phone, which did not work. trip. I called Cannon Campbell with an issue with my rear gate not working as well. He told me some things to try over the phone, which did not work. A few days later I drove the vehicle and he tried to get it figured out on the drive, but said he was certain it was a bad sensor. He scheduled me at my earliest convenience and we brought the vehicle to him today. He got everything handled and got our car serviced and repaired and back in my garage for my wife’s work week which starts tomorrow. I came up while my wife was waiting and asked him to turn off the “enhanced engine sound” on my new tundra and he immediately took it back and got it done within 5 minutes. Also needed a part and he walked me over to Shelby in parts, who was eager to help me and get my parts figured out. Thank you. Communication, friendliness, willingness to help and excellent product knowledge are just a few of the many traits which he has and which I like. My only “go to” service advisor at this dealership, and will continue being so, as long as he is around! Thank you Cannon! More

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Once again service beyond measure. Cannon is the best service advisor. Thanks Cannon for taking care of this little ole lady. Cannon is the best service advisor. Thanks Cannon for taking care of this little ole lady. More

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Great dealership with very respectful and enthusiastic employees that are thorough and helpful. I've been going there for about 12 years. employees that are thorough and helpful. I've been going there for about 12 years. More

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Cannon is first class. Main reason I service both Toyotas at Pat Lobb. Wrote all I wanted to say Main reason I service both Toyotas at Pat Lobb. Wrote all I wanted to say More

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Excellent and fast process friendly service I like the service and the customer support team service and the customer support team More

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I took my wife’s Sequoia to Cannon this week. He listened to my concerns, made sure the technician was aware of them and got all of my issues resolved. Vehicle was returned to us in a timely man He listened to my concerns, made sure the technician was aware of them and got all of my issues resolved. Vehicle was returned to us in a timely manner and all concerns were resolved. Cannon kept me updated throughout the whole process, and I appreciate that. He always helps me out and has a smile on his face and a genuine personality. Customer service is hit or miss these days. Without mentioning names, there are other advisors and sales people at this dealership that could learn a few things from Cannon. I tell all of my family and friends who service their cars here, to use him. Not sure if they do, but I refer him all the time. Cannon is a valuable asset to the service department and the dealership. I’ll probably always have a Toyota in my posession and I hope that Cannon is there to help me when I need him! More

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Excellent Service and Sales. Both very personal explained how to work all the buttons. Did not Harwell the pricing, which I appreciated. My service advisor was Cannon Campbell Both very personal explained how to work all the buttons. Did not Harwell the pricing, which I appreciated. My service advisor was Cannon Campbell. So polite, explained what was coming up regarding services, which I appreciated. Another time Robert McMillan helped me and kudos to him too! Excellent dealership!! More

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This is the best Toyota Dealership in the Dallas and Collin county area. Cannon is my service advisor and he always goes above and beyond. When I lived in Sherman I still drove back to Pat Lobb for serv Collin county area. Cannon is my service advisor and he always goes above and beyond. When I lived in Sherman I still drove back to Pat Lobb for service. I will always take my business to Pat Lobb. More

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Appointment was very easy. Service was on time with clear explanations and delivery was quick and on time. Service was on time with clear explanations and delivery was quick and on time. More

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Thorough work. Thoughtful and respectful employees. Clean establishment. I have the BEST Service Advisor - Cannon Campbell !!! Thoughtful and respectful employees. Clean establishment. I have the BEST Service Advisor - Cannon Campbell !!! More

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