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Caphil Sooknanan
Caphil Sooknanan at Davis Acura

Caphil Sooknanan | Page 8

Service Advisor

Davis Acura

2051 Lincoln Hwy
Langhorne, PA 19047

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264 Reviews
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264 Reviews

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264 Reviews of Caphil Sooknanan

July 11, 2023

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Employee Rating

I’ve always had a positive experience bringing my car in for service at Davis Acura. They are get professional. More

by Jonfromnewtown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Victor Hertado

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Jul 12, 2023

Davis Acura responded

Jon, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Davis Acura, we look forward to having you as a valued customer for many years to come! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

July 10, 2023

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Employee Rating

Friendly service staff who listen to me when I request car service Environment is clean and welcoming More

by mcpartland.ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Victor Hertado

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Jul 11, 2023

Davis Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Ellen, and look forward to your next visit. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

July 07, 2023

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Employee Rating

Great service. Kept me informed and completed the work on time. I recommend Davis Acura. More

by tim.robbins
Service Price Transparency
Workmanship
Recommend Dealer
Yes
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Jul 10, 2023

Davis Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Davis Acura to be a positive one. Please don't hesitate to reach out if you need anything else. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

July 06, 2023

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Employee Rating

Fast service with a beautiful waiting room. The Loaner car was clean and comfortable as well More

by Roy munn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Victor Hertado

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Jul 07, 2023

Davis Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

July 05, 2023

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Employee Rating

I go to you for your professional approach to your customers. Your mechanics are particularly good More

by RFGORDON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2023

Davis Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

July 03, 2023

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Employee Rating

Very friendly staff. Caphil is knowledgeable and willing to work with you, not pushy and honest. Some services are overpriced, but so far everything that was done on my c More

by Andrei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2023

Davis Acura responded

Andrei, Thank you for choosing Davis Acura. Your feedback and rating mean a lot to us. We're glad Caphil was able to help, and we hope to see you again! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

July 01, 2023

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Employee Rating

Service was excellent from start to finish and was given updates during the process. Very courteous and professional. Waiting area was very comfortable as well More

by SOLEZ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Evan Gill, Victor Hertado

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Jul 03, 2023

Davis Acura responded

Thanks for sharing your thoughts about your experience with Davis Acura. We appreciate your business and hope to see you again soon! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 29, 2023

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Employee Rating

Technicians error That I had to take car back to fix it again. Wasted 3+ hrs! More

by stepenzhao
Service Price Transparency
Recommend Dealer
No
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Jun 30, 2023

Davis Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Pulli Service Manager 215-943-7000 extension 1503

June 23, 2023

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Employee Rating

The customer service was very good and they were very informative throughout the entire process. More

by msdavis424
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Victor Hertado

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Jun 25, 2023

Davis Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Davis Acura. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 16, 2023

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Employee Rating

Caphil is always very professional and helpful. I appreciate being able to get an appointment so quickly. Great service department! More

by michele.tuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2023

Davis Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Michele, and it's great to hear about your excellent experience here at Davis Acura. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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