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Caphil Sooknanan
Caphil Sooknanan at Davis Acura

Caphil Sooknanan | Page 9

Service Advisor

Davis Acura

2051 Lincoln Hwy
Langhorne, PA 19047

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264 Reviews
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264 Reviews

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264 Reviews of Caphil Sooknanan

June 14, 2023

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Employee Rating

Chris Yates, very helpful, very knowledgeable. Helped me with a very tough time with my Acura TL… it was perfect!! Special thanks to Chris! More

by RAC1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates

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Jun 15, 2023

Davis Acura responded

It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Davis Acura! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 14, 2023

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Employee Rating

A multi-point inspection was performed on my car during an oil change and at the end of service I was advised that my car needed rear brake pads and rotors. The problem with that is I just had both done an More

by David Nixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 17, 2023

Davis Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Pulli Service Manager 215-943-7000 extension 1503

June 09, 2023

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Employee Rating

Always courteous attentive to the needs of the customer informative and professional.. friendly and patient always a pleasure More

by ncljac45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2023

Davis Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Davis Acura. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 09, 2023

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Employee Rating

I always have a great experience when I bring my car in for service! The waiting area is clean and very comfortable! My service representative I was pleasant and kept me informed. More

by MOONDA1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2023

Davis Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Davis Acura! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 07, 2023

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Employee Rating

I have been using Davis Acura for service since I purchased my car. I have complete confidence in the service staff and technicians there! More

by Pastryforu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Davis Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 07, 2023

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Employee Rating

Service staff is as good as the sales is bad. Service is why I go, but always buy elsewhere. More

by xps0ster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Davis Acura responded

Thanks for sharing about your experience with Davis Acura. We appreciate your business and hope to see you again soon! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

June 07, 2023

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Employee Rating

Caphil was pleasant to work with, he explained in great detail what my vehicle needed. I am pleased with the service I received from Davis Acura and look forward to returning. More

by mishabee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Davis Acura responded

Thank you so much for your kind words for Caphil. We truly appreciate your business and this review! Steve Pulli Service Manager 215-943-7000 extension 1503

May 28, 2023

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Employee Rating

It was great speaking with your team It super well and I really enjoyed it More

by orvillejones22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Victor Hertado

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May 29, 2023

Davis Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

May 26, 2023

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Employee Rating

Davis was good, complete the sale quickly. It is funny that the salesman didn’t know anything about the vehicle I had an appointment to come see More

by abcforester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Morris

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May 26, 2023

Davis Acura responded

Thank you for choosing Davis Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

May 23, 2023

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Employee Rating

Prompt, efficient, informative. The service techs are all very professional and thorough. Never surprised with unexpected charges. More

by Pakky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Riley, Chris Yates, Victor Hertado , Steve Felcher

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May 23, 2023

Davis Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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