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Carey Hausenfluck

Overview Reviews (163) Inventory (228)

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Carey Hausenfluck

Carey Hausenfluck | Page 7

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9

163 Reviews

Overview Reviews (163) Inventory (228)

4.9

163 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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163 Reviews of Carey Hausenfluck

November 19, 2025

Dealership Rating

Employee Rating

Great attention to detail. Finished within the time period estimated. Appreciated the professionalism of the service members. Finished within the time period estimated. Appreciated the professionalism of the service members. More

by skallen714

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 19, 2025 -

Bryan College Station Toyota responded

We’re pleased to hear that our team’s attention to detail and professionalism made your visit a positive one. Finishing within the estimated time is important to us, and we appreciate you taking a moment to share your experience. Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2025

Dealership Rating

Employee Rating

Carey is great and always happy to help. She goes out of her way to be responsive whether by text, email, or phone. I like that she and the service are prompt and responsive. She goes out of her way to be responsive whether by text, email, or phone. I like that she and the service are prompt and responsive. More

by reeseatm

Verified Customer

Recommend Dealer

Yes

Nov 19, 2025 -

Bryan College Station Toyota responded

We’re delighted to hear that our service team consistently goes above and beyond to be responsive and helpful! Your feedback means a lot to us, and we appreciate you taking the time to share your experience. Customer Relations Manager customerservice@purdygroupusa.com

November 13, 2025

Dealership Rating

Employee Rating

Service was exceptional & Carey was very accommodating! ! The waiting area very very clean & comfortable!! My wait time was very minimal & smooth!! ! The waiting area very very clean & comfortable!! My wait time was very minimal & smooth!! More

by SUSIEYELLOWROSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 19, 2025 -

Bryan College Station Toyota responded

We’re so glad to hear that Carey and our team could provide such an exceptional and smooth service experience! It’s great to know you found our waiting area clean and comfortable, and we appreciate you taking the time to share your feedback. Customer Relations Manager customerservice@purdygroupusa.com

November 01, 2025

Dealership Rating

Employee Rating

always professional and on time. Also very good communication. never any problems when I drop off and pick up Also very good communication. never any problems when I drop off and pick up More

by jprice3414

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 03, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We are glad to hear our team consistently provides professional service with good communication. We appreciate your continued trust and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

October 31, 2025

Dealership Rating

Employee Rating

Very patient with all of my questions and concerns! Friendly and quick service, get you in and out as quickly and smoothly as possible! Friendly and quick service, get you in and out as quickly and smoothly as possible! More

by M.THWEATT12

Verified Customer

Recommend Dealer

Yes

Nov 03, 2025 -

Bryan College Station Toyota responded

We appreciate your feedback! It’s great to know our team made the process smooth and took the time to address your concerns. Thank you for trusting us with your service needs! Customer Relations Manager customerservice@purdygroupusa.com

October 30, 2025

Dealership Rating

Employee Rating

Is has always been a pleasure to bring my car to be serviced here. They are always friendly and keep me updated on the progress of my service being done to my car. serviced here. They are always friendly and keep me updated on the progress of my service being done to my car. More

by joe.page

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 30, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad our team consistently provides friendly service and keeps you informed throughout the process. We appreciate your continued trust in us. Customer Relations Manager customerservice@purdygroupusa.com

October 29, 2025

Dealership Rating

Employee Rating

Excellent service and customer service! I will be back again soon. Thank you so much! I will be back again soon. Thank you so much! More

by REYES.YOLANDA16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 30, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad our team was able to provide excellent service, and we look forward to seeing you again soon. Customer Relations Manager customerservice@purdygroupusa.com

October 25, 2025

Dealership Rating

Employee Rating

The best dealership in the United States. Carey is a great employee and represents the dealership very well. Randy is a great manager too. Carey is a great employee and represents the dealership very well. Randy is a great manager too. More

by ERNIESAHAKIAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 27, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We are glad Carey and Randy were able to provide a positive experience and represent our dealership well. We appreciate your feedback and support! Customer Relations Manager customerservice@purdygroupusa.com

October 24, 2025

Dealership Rating

Employee Rating

The Service Department at Bryan College Station Toyota is amazing! Fast service, thorough explanations of work. If you are going to buy a vehicle from a dealership, I would suggest you look at the Service De amazing! Fast service, thorough explanations of work. If you are going to buy a vehicle from a dealership, I would suggest you look at the Service Department before you buy. This will tell you how you will be treated after the sale. This Service Department in one of the best I have ever worked with. Carey Hausenfluck has gone above and beyond for me in the past couple of weeks. She has made a stressful situation easier and provided me valuable advise. More

by julie.baker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 24, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad to hear our service team, especially Carey, was able to assist you and make the process easier. We appreciate your kind words and your recognition of the team’s efforts to provide thorough, dependable service. Customer Relations Manager customerservice@purdygroupusa.com

October 19, 2025

Dealership Rating

Employee Rating

Always easy to work with and great service. Been a customer for over 10 years and plan to purchase our next vehicle here. Been a customer for over 10 years and plan to purchase our next vehicle here. More

by HORNET1RACING

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Birdwell, Bobby Hall

Oct 20, 2025 -

Bryan College Station Toyota responded

We are glad to hear you have enjoyed over 10 years of easy and great service with us. Thank you for your loyalty, and we look forward to helping you with your next vehicle purchase! Customer Relations Manager customerservice@purdygroupusa.com

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