"Beautiful place, nice staff."
There is a free car wash service which is really satisfying. There is also a small café which I enjoyed. Andy and Carl answered all my questions knowledgeably, No pressure approaching. I would like to recommend RBM Alpharette to anyone who are looking for a nice car.
"Pleasant buying and tradeIn experience"
Worked with Kyle Edson at RBM and bought a GLC , traded in my old GLK. Kyle was super professional and made sure the buying/trade in process was seamless. We definitely recommend RBM. The best or nothing:)
"Only place I'd buy a car"
RBM of Alpharetta is exceptional!
I have purchased 2 cars from RBM thus far and it was an enjoyable experience both times. I got my first car from here-- a CPO 2013 c300. Bill Winslow worked with us for a year to find the perfect first car and that he did; that car was loaded. Buying a CPO from RBM also will give anyone peace of mind because they meticulously check, and even replace if nescessary, the parts in the car from bumper to bumper. RBM has always had a strong selection of CPO's from which to choose. I have always enjoyed the safety, comfort, and convenience features and peace of mind in Mercedes' cars.
I intended to keep my first car until I graduate from college because these cars have a very long life if they're treated with care. Unfortunately, someone hit me head on and totaled it. Most importantly, I walked away, and granted that, I wouldn't consider any other kind of car.
RBM always has exceptional service. Carl Denton, our service advisor, goes above and beyond to make our lives easier (we live 80mi away) but I'll still always use this dealership.
Dan Berry did great in finding me another car that suits my wants and needs; he was well-informed, friendly, and never came across as overbearing or pushy.
I will be recommending RBM of Alpharetta to anyone in the market.
"Outstanding Customer Service "
Our experience with RBM, Alpharetta and Dan Berry was exceptional. Dan and the RBM team focused their attention on us to ensure we receive exceptional customer service. Dan exhibited the behavior one expects from a company like Mercedes Benz... which is why whenever we need a vehicle, we immediately think of Mercedes Benz. We believe Dan is an employee RBM Mercedes should be proud to have on their team.
I’ve visited RMB of Alpharetta couple if times and so far this is my favourite MB service center. My advisor Carl Denton has been extremely professional and addressed all my concerns. He’s shown great knowledge of my vehicle model, specs and all it’s options and features. Communication was always prompt and all promises kept.
"Thanks for the great service "
- Puppy Pipeline
We recently had a minor issue relating to a broken chain on our Sprinter 2 side door. I called Steve Byrd immediately and after asking a few pertinent questions, we scheduled a service call all while the vehicle was inbound to Atlanta from Tennessee! Steve and the “guys in the back” are always great to work with, they always return calls, texts and emails promptly. They know the Mercedes product and have never failed us.
"Best Customer Service"
It is my second time doing Business with Bill Favini and RBM of Alpharetta. The personalized service you get here from Bill,Diane Evans and Lisa Brennan is outstanding. It's all about you and what you want. NO pressure and No uncomfortable pushy sales. Thats why I came back! If you want the best Customer Service come do business with RBM of Alpharetta!!! You are in good hands!
"Excellent. Couldn't ask for more."
- Joe Mac
Dan Berry is always professional, knows his cars and what is the best fit for us. His guidance has made us happy customers for three years now.
We highly recommend Dan. He won't disappoint!!!
Other Employees Tagged:
, Carl Denton is friendly and most efficient!!! Carl gets things moving. Can't go wrong! We recommend him highly!!!
"Best Car Purchase Experience Ever!!!"
David, Kyle and Diane gave more than stellar customer service. I've purchased Mercedes in the past but this is far most the best experience!!!
"Customer Service "
- Slipnick Steph
My experience of the customer service at RBM Alpharetta was the most five star service ever experienced. From the moment I walked in the door it was the celebrity treatment. BEST EVER!!