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Carl Maratta
Carl Maratta at Executive Kia
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Carl Maratta | Page 2

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
253 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

17 yrs, 10 mos

4.8

253 Reviews

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253 Reviews of Carl Maratta

November 02, 2023

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Employee Rating

They took me right in and took care of the problem. All were very helpful More

by stevexx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone , Adam Marino

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Nov 02, 2023

Executive Kia responded

Thank you so much, Steve, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

November 01, 2023

Dealership Rating
Employee Rating

Excellent service. I would recommend you to my family and friends. Friendly and always prompt service. More

by IRISHROBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

Helpful
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Nov 02, 2023

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

November 01, 2023

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Employee Rating

Thus is a great dealership with professionals running it. I happily trust my car and driving experience to them. More

by Hansonian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Marino

Helpful
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Nov 02, 2023

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

October 27, 2023

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Employee Rating

They are what service should be the standard everywhere when things are needed . Big thanks to all make it work! More

by stevexx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone , Adam Marino

Helpful
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Oct 29, 2023

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

October 18, 2023

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Employee Rating

Executive Kia is excellent place or company to deal with cuz they no what to do for their customers More

by HUSSEYRALPH03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

Helpful
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Oct 19, 2023

Executive Kia responded

Ralph, It's great to hear that Katie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

October 01, 2023

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Employee Rating

I’ve had my 2010 SOUL serviced by Executive KIA since it was purchased by our family. As of today, they’re the only ones who take care of it. Executive KIA’s Service Dept is, in my opinion, FANTASTIC! More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice , Adam Marino

Helpful
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Oct 02, 2023

Executive Kia responded

Les, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

September 26, 2023

Dealership Rating
Employee Rating

Completed repairs and service in a friendly and efficient manner. Provided status updates throughout visit. More

by JJSTELLATO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Harrison Stone , Adam Marino

Helpful
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Sep 27, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

September 21, 2023

Dealership Rating
Employee Rating

Pleasant staff, always very friendly. Very knowledgeable and you never have to wait very long for your car to be serviced. As a very busy mom I appreciate that. More

by rmvncs95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Joe Ortiz, Rick Parbhunath, Jorge D Dominguez, Katie Rice, Carlos Trindade, David Barschow, Harrison Stone , Adam Marino

Helpful
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Sep 22, 2023

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

September 14, 2023

Dealership Rating
Employee Rating

Good work. $300+ for 45 minutes labor not appreciated. Beating the flat rate is not a license for highway robbery. More

by BDUDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice , Adam Marino

Helpful
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Sep 15, 2023

Executive Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Carl Maratta Service Manager

September 09, 2023

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Employee Rating

Appointment time were kept. Estimates given were accurate and totally adhered to. Excellent Service Department! More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, David Barschow, Harrison Stone, Jesse Mies , Adam Marino

Helpful
Report | Print
Sep 10, 2023

Executive Kia responded

Thank you, Les! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

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