Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 2

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
281 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

19 yrs, 10 mos

5.0

281 Reviews

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281 Reviews of Carl Maratta

January 12, 2025

Dealership Rating
Employee Rating

Easy to work with. Happy staff and great communication. The service videos are very helpful. More

by KIMBERLYPUIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Jake Anthony, Rachel Marshall, Katie Rice, Harrison Stone

Jan 13, 2025

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Kimberly, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

January 12, 2025

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Employee Rating

I had an 2015 Sedona mini van and it was covered under an extended warranty for the head gasket. I was extremely fortunate that Kia covered the cost of the repairs. I would like to say that the service dept More

by WSURFHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Jake Anthony, Rachel Marshall, Katie Rice, Harrison Stone

Jan 13, 2025

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

December 28, 2024

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Employee Rating

Kia in Wallingford, CT has given me excellent service since purchasing my vehicles there. They handle everything with care and communicate with me effectively. More

by maryelizabeth.orlowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Dec 30, 2024

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

December 23, 2024

Dealership Rating
Employee Rating

The Service Department Team is outstanding! Carl, Harrison, Katie, & Rachel are amazing!! Super friendly and you can tell they enjoy what they do because they are very happy and fun!! A+++ More

by Mdkct
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone

Dec 23, 2024

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Goglettino General Manager

December 10, 2024

Dealership Rating
Employee Rating

Harrison was amazing he kept me up to date on everything I have a great experience everytime I go there everyone is very pleasant and helpful More

by QSRJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Jake Anthony, Rachel Marshall, Harrison Stone

Dec 10, 2024

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Harrison here at Executive Kia. Carl Maratta Service Manager

November 26, 2024

Dealership Rating
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Their service is very good and they work very efficiently. Overall, we are very satisfied. More

by mingchong_yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Jake Anthony, Rachel Marshall, Katie Rice, Harrison Stone

Nov 27, 2024

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

November 08, 2024

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Employee Rating

I really like it, I really like the way you received me you have a really good customer service More

by stephaniasylvestre9
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Anthony, Harrison Stone

Nov 10, 2024

Executive Kia responded

Thank you for choosing Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

October 17, 2024

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Employee Rating

Super friendly service department! Incredibly knowledgeable and helpful. They got my car in and out in a timely manner & were so nice to me throughout the whole process. Thank you Exec More

by mariellacasiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Marshall

Oct 18, 2024

Executive Kia responded

Mariella, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

October 14, 2024

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Employee Rating

Great customer service! Car was serviced as good as it ever has been. Will definitely come back for the next service! More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

Oct 15, 2024

Executive Kia responded

Craig, Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

October 14, 2024

Dealership Rating
Employee Rating

Executive Kia met and exceeded my expectations in quality, promptness, and value! I will continue to use and recommend Executive Kia for my service needs’ More

by Freddie M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Jesse Mies , Katie Rice

Oct 14, 2024

Executive Kia responded

It has been a pleasure serving you, Freddie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

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