Richard was fantastic and helped me get the exact car I wanted! He visited with me and my family and was a pleasure to get to know.
I appreciate the straight forward no nonsense professional attitude and the respect that was shown to my entire family.
We will always be thankful to the Dean Team VW in Ballwin for such a great experience!
"Thrilled with our Jetta!!!"
We are not only thrilled with my daughter's new Jetta, but are very appreciative of the positive car shopping experience Dean Team and especially Richard Gotsch provided us. From the first meeting, Richard impressed us with his friendly nature and his knowledge of the vehicle, allowing us to make more informed decisions. We took our time with the decision making and not once felt rushed by Richard or the team. After we decided on the model of Jetta, Richard secured the exact vehicle we requested and maintained excellent communication with us while some upgrades were added. We've had the Volkswagen for about a week and have absolutely no regrets. It's beautifully crafted on the both the inside and outside, and drives with incredible performance. Thank you Dean Team and Richard! We'll definitely recommend you to friends!
"Second Purchase "
- Jennifer schreader
This was my second purchase from the Dean Team. I will NEVER buy anywhere else. The first purchase was amazing as was the second. Ryan was awesome and on the ball. He was quick to answer questions and very knowledgeable. Jason in finance did an awesome job getting the best rate even though my credit posed a challenge. Did I mention I don’t even live in Missouri? I live in Wisconsin, but I am originally from St. Louis. Most of the sale was done through phone, I came to visit my family and showed up, signed papers and drove away with my new car! Shout out to Carl Shaeffer for making sure I got the best possible price! It was another awesome experience! ASK FOR RYAN TROLL if you go to Dean Team. You won’t be sorry!!!
"No high pressure sales! Best experience I've ever had!"
- Leslie S
This was my first time using Dean Team VW. I had been car shopping for a few weeks and it was immediately clear that Dean Team Volkswagen of Ballwin is a very different and unique breed of car sales from the moment I walked in. Carl Schaeffer (Manager) warmly greeted me as I entered. We chatted for a bit and then he paired me with Ryan Troll (Salesman). Ryan was very knowledgable of his products and was very patient as I explored ALL possible options that best suited my needs and the needs of my family. I truly appreciated his kind, straight forward, honest and genuine approach. Dustin Westhoff (Finance) worked with me to get the best financing possible... this can often be a bit stressful but Dustin make sure it was comfortable and effortless. I couldn't be more pleased with my car buying experience and will be recommending this dealership and its team to anyone I know in the market for a vehicle! They are truly a class act team all the way around!
Rocco and the rest of the Dean Team did an incredible job! The facility was clean and professional. 10/10 and I would recommend this location to all of my family and friends!
"Wonderful buying experience!!!"
Where do I begin? We had given up on finding a good deal on a good vehicle. Weren't even going to stop at this dealership. As our last stop, and a final attempt, we stopped at the Dean Team. What an amazing experience from the time we walked in, to the time we drove away in our new vehicle. The guys there listened to our needs and were able to come up with a deal that made both of us happy.
Their knowledge of the vehicles they sell is outstanding. Ryan went over all the features of our car in about 30minutes. The entire staff was awesome!!! I highly recommend The Dean Team.
"Tiguan Lease "
Excellent service! Friendly staff! Amazing cars! The staff here was incredibly helpful in choosing the right SUV to meet my individual needs. Very knowledgeable about the VW product line, as well as other makes/models
- silver vw
Carl and Ryan were both very friendly and accommodating. They provided exceptional service, were funny and outgoing which made the experience fun. We will definitely refer them to family and friends. Dustin in financing was very helpful and knowledgeable and got our paperwork done in record time!
I had a great first time buying experience with Richard. Made it easy to understand and was very personable. Got a great deal and can't wait to tell people about it.
"Great buying experience!"
Ryan, Carl and Dustin were great to work with! We drove in about 4 hours and they had the car parked up front when we got there and got our paperwork done promptly. This is our first Volkswagen but it will not be our last!