"Loyal Pacifico Client for all the right reasons"
Michael worked with me to find the best fit for my customer profile. No pressure, just a willingness to find the "best fit". Great experience.
Mike was the absolute best!! I went to the dealership with my mind set on a specific car and I got just that. THANKS MIKE!!
It was fast & courteous service. Not overly aggressive to get extras done like some service centers It was not overly expensive. reasonable priced. A good experience
"Planned to lease, but ended up buying used. "
Mike was beyond helpful. I had a very short time to obtain a car and I has originally thought that I was going to get a lease, but in the ended I bought a used car. He went to great lengths to make sure I could get the car as soon as possible. He really made sure I knew what I was getting and made everything as easy as possible. I've already told multiple people to come to this dealership and ask for him if they need a car.
"Pacifico for Life! "
I recently visited the dealership to buy a gently used CX-5. From the moment I walked in the door, the staff was friendly and accommodating-- I was offered coffee, a pretzel and good conversation. I was assigned to JP Landivar to assist me with my purchase who continued to help me in a way that felt very "un-car salesman"-like. There was no pressure to buy, he simply answered my questions and remained patient throughout the process. I ended up purchasing my Mazda CX-5 and love the car. JP is still helping me sort a few things out and I appreciate his help tremendously. I would recommend Pacifico Mazda hands-down if you are in the market a new car!
First time trying out this dealership for my Mazda needs. Carlo was extremely patient and accommodating when scheduling my service appointment within the timeframe that would work for me. Quality of work was on point. Customer service follow-up call on the following day was also a nice touch.
One aspect that could use some improvement is the service waiting area. Especially when there are more than two people waiting, with how confined the space is, I can see how someone could get claustrophobic. This would only be an issue if/when it is crowded though and was not a problem during my visit. Other than that, I'd definitely recommend.