Carlo Rasmijn
Carlo Rasmijn at Vera Cadillac
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Carlo Rasmijn | Page 2

Sales Consultant

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.3
21 Reviews
4.3

21 Reviews

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21 Reviews of Carlo Rasmijn

December 20, 2023

Dealership Rating
Employee Rating

The dealer will lie to you. They asked for me to verify funds, send a pic of license and some other info to start the purchase and confirm price agreement. Jimmy Jr stated they More

by business.blaqice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jimmy Sabbagh

Dec 21, 2023

Vera Cadillac responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jorge Morales General Sales Manager

Dec 22, 2023

Vera Cadillac responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (954) 436-3036 when you have an opportunity, and we will be more than happy to try and turn your experience around.

November 19, 2023

Dealership Rating
Employee Rating

David Headly is a great representative of what the service department should be! Should Be.... More

by manthonyadlam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez

Nov 20, 2023

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 03, 2023

Dealership Rating
Employee Rating

Not happy with my first experience with this dealership. Poor customer experience when I picked up my vehicle. More

by wisniewskimark462
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Roberto Vasquez

Sep 03, 2023

Vera Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jorge Morales General Sales Manager

September 01, 2023

Dealership Rating
Employee Rating

Amazing! !!! They took care of me and made the entire experience comfortable. I love my Jeep! We’re definitely coming back for our next vehicle. More

by chiquitasafford
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andy Russell

Sep 03, 2023

Vera Cadillac responded

Congratulations on your new jeep and thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Jorge Morales General Sales Manager

August 26, 2023

Dealership Rating
Employee Rating

Carlo was excellent. His follow up and communication were on point. He knew the product and the features well and helped us find the right car. More

by TB30598
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2023

Vera Cadillac responded

It's great to hear that Carlo was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

August 16, 2023

Dealership Rating
Employee Rating

Thank you Vera Cadillac! We love our new cars! This has been by far the best experience we have ever had in purchasing a car. From their sales personnel to their finance team More

by vanessa.lorell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Vera Cadillac responded

Vanessa, Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Carlo and our team were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 11, 2023

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Employee Rating

Thank you Vera Cadillac! We love our new cars! This has been by far the best experience we have ever had in purchasing a car. From their sales personnel to their finance team More

by Yosmel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Vera Cadillac responded

It's great to hear that Carlo and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

May 10, 2023

Dealership Rating
Employee Rating

Just a bunch of xxxxxxxx'. Carlos took a deposit 6 months ago saying that I would have an Escalade V within 3-4 months and after 6 months go by there is no news.. they just lie More

by JasonFoltz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 10, 2023

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jorge Morales General Sales Manager

May 12, 2023

Vera Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 436-3036 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 26, 2023

Dealership Rating
Employee Rating

Very knowledgeable, quick and easy, great atmosphere, clean, free snacks and coffee, great location and inventory. More

by febaus11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Russell

Apr 26, 2023

Vera Cadillac responded

Thanks for your feedback on your recent visit to Vera Cadillac. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Experience The Vera Difference Jorge Morales General Sales Manager

March 26, 2023

Dealership Rating
Employee Rating

Top notch dealer. Customer service is the best. I chose another Cadillac in large part because is the service I have received from the Vera team. More

by Jonathon.gutierrez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2023

Vera Cadillac responded

Thank you, Jonathan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

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