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Carlos Brown
Carlos Brown at Shottenkirk Superstore

Carlos Brown

Sales Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.7
71 Reviews
4.7

71 Reviews

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71 Reviews of Carlos Brown

December 07, 2025

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Employee Rating

I’ve been to many MANY dealerships in my day. Matt and Joe (and probably Troy too) are absolutely terrific. Matt and Joe specifically are the best. There are 2 women in the service department too More

by jacebraun24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Matt Luers, Tanya Wilson, Ephraim Twilie , There is one more female in service that is also terrific

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Dec 07, 2025

Shottenkirk Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Superstore. We look forward to having you as one of our valued customers for many more years to come! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

October 20, 2025

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Employee Rating

Good quick buying experience. I would recommend this dealership to others when buying a new vehicle. More

by herbst2mn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Foster, Matt Luers, Ephraim Twilie

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Oct 20, 2025

Shottenkirk Superstore responded

Thanks for your feedback on your recent visit to Shottenkirk Superstore. It's great to hear that we were able to assist you and that you had such a positive experience. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

October 13, 2025

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Employee Rating

We really love Shottenkirk an will tell all our friends an family to come there for their vehicles they need or want More

by cindyjohn2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder, Ephraim Twilie

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Oct 13, 2025

Shottenkirk Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 22, 2025

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Employee Rating

Business is very clean and neat. The people are awesome and the service is great. More

by Kennykildow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Newlan

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Sep 22, 2025

Shottenkirk Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Superstore! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 21, 2025

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Employee Rating

The staff were very kind and easy to work with. No pressure to buy. Appreciated their professionalism. More

by Jcog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates, Tate Pumphrey , Grant Peterson

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Sep 21, 2025

Shottenkirk Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 08, 2025

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Employee Rating

I felt very welcomed and they worked with me to get me in the vehicle I wanted and to get my payments where I needed them to be! More

by mikesnook616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates, Derek Menke

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Sep 08, 2025

Shottenkirk Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Superstore! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 06, 2025

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Employee Rating

Buying experience was easy. No pressure to buy and very quick in processing paper work. More

by spjones1410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder, Derek Menke

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Sep 06, 2025

Shottenkirk Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

June 18, 2025

Dealership Rating
Employee Rating

The staff was very professional and courteous. Answered all questions and would recommend this dealership to others. Whether buying new or used very well satisfied, this my second new vehicle and More

by rog.robinson01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Justin Yoder , Tate Pumphrey

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Jun 20, 2025

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

November 02, 2024

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Employee Rating

Everyone very helpful and I will be back when I am in need of a new vehicle. More

by SHERRIVERRIPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Luers

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Nov 04, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

October 16, 2024

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Employee Rating

Great experience. Matt was super helpful in helping me find a new vehicle. Would highly recommend! More

by MEMAMURRAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder, Matt Luers

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Oct 16, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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