"Excellent customer service and experience "
- Joe and Ellen
Carlos was very familiar with the vehicle we wanted to purchase, had a command of the services, warranties and competently addressed our questions and concerns. He took the time necessary for my wife and I to understand what we were buying. In addition, as we requested, Carlos ensured that minor cosmetic issues were taken care of prior to delivery.
Finally, Carlos walked us through all the features of the car, set up our phones and spent the time necessary to familiarize us with the car we just bought.
We are loyal to another Toyota dealership in CT. However, this time, they did not have what we were looking for readily available. We had never been to A-1 prior to this purchase but took a shot at a dealership we knew nothing about. Glad we did - the experience was positive and we were treated with patience, respect and courtesy. We responded in kind.
Would gladly recommend A-1 to anyone.
My dealings with Carlos were great and very helpfull.He was very helpfull even after sales were complete.Frank in finance was also very helpful. Over all great experience.
"Mirando ofertas "
Fueron muy atento y nos ayudaron a elegir muy bien gracias por todo y mas ppr aclarar nuestras dudas estamos encantado con la eleccion que elegimos gracias att Garcia family
"Superb service start to finish"
John was friendly and honest. He took the time to answer all of our questions. A1 Toyota was the best in service compared to others.
"Knowledgeable salesman. Very personable. No pressure to purc"
- Car girl, Felicia27
I thought the price was very fair for my 2018 Prius. My salesman was very friendly and knowledgeable about the Prius. The dealership clearly informed me of all costs associated with the purchase.
The employees at A-1 Toyota went above and beyond in terms of customer service. I arranged the car deal online from across the country, and both via e-mail and in person when I arrived, they were responsive and helpful. They checked back with me on more than one occasion to make sure I was happy with the service and the vehicle. And when I ran into insurance and registration difficulties during the day of the purchase, they personally spent hours helping me fix it and provided me with a complimentary rental car until it could be resolved. I highly recommend A-1 Toyota!
Because you guys worked together to make it all happen !!! You guys have wonderful customer service , we all laughed , had fun , and made my day.
Other Employees Tagged:
Stopped by to get information about a car & Mr. Casul did an awesome job at answering all the questions I had,’I will definitely come back to get a car soon.
"Made. Car buying Painless "
Great staff. Very friendly no pressure to buy. The entire process was easy. We went in after an uncomfortable experience at another toyota. We just went for information and 4 hours later drove out in a new car!
"Best car dealership ever!"
My wife and I just leased a Rav 4 from A1 Toyota and we couldn't be happier. It was by far the best experience we have ever had with a car dealership. The atmosphere was very relaxed with zero pressure, unlike many other car dealerships we've been to. Everyone there were very pleasant and easy to talk to. I want to thank everyone there for doing such a wonderful job and special thanks to Jerry, Carlos, Mustafa, and Frank you guys are my A1 team. I look forward to doing business again soon! I tell all my friends and family if your interested in buying or leasing a car and want an experience thats nothing less than exceptional you need to go to A1 Toyota , because you not only be getting a great car with proven reliability that will last you for years you will be treated like family which to me means everything. Thanks again guys, you didn't just give us a great car for the best price you treated us with respect and kindness and for that we are now part of the A1 Toyota family, Thank you!
Best regards, John & Sylvia Bal