Carlos Covarrubias | Page 6

Great service and really good experience. It was a really great experience, Carlos the sales representative was really nice and he helps me to get the car that i was looking for, I will be rec It was a really great experience, Carlos the sales representative was really nice and he helps me to get the car that i was looking for, I will be recommending him and the dealership with friends and family. More

by OMARTIUH Verified Customer Verified Customer

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Great service The service here was fast and the employees were friendly. They will always try and give you the best price for your situation. I went in for a routin The service here was fast and the employees were friendly. They will always try and give you the best price for your situation. I went in for a routine oil change which is $50, then they offered me a deal if I pay $75 my next 2 oil changes would be free. More

by BALAJADIA03 Verified Customer Verified Customer

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AWESOME SERVICE Fast service, awesome customer service. Nice over the phone as well. This is the only place I take my car too. I bought it here to. NO HASSLE hassle Fast service, awesome customer service. Nice over the phone as well. This is the only place I take my car too. I bought it here to. NO HASSLE hassle when purchasing. More

by YA Verified Customer Verified Customer

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Courtesy? I didn’t get to finalize the deal that was already agreed upon with the finance manager in a timely manner. I had to nearly wait for two hours to get I didn’t get to finalize the deal that was already agreed upon with the finance manager in a timely manner. I had to nearly wait for two hours to get to the finance office to fill spit paperwork to complete the sale of a car I was paying cash for in full. The paperwork process took less than 10 minutes when I finally met with the finance manager, but that was only after I was told by a sales representative that I needed to be patient and that waiting is what it is, and was made to wait 1 hour and 45 minutes to see the finance manager who had nobody in his office the three times we checked in a 45 minute span of time, I then got fed up with the sales representatives vague answers and one of his managers was very short and rude with me when I simply asked why I was being left in the dark. I stated that I was waiting and that no customers were in the finance offices and that I wanted an actual reason as to why I was being made to wait so long. I was was then told that right at that moment the finance manager was available. The finance manager kept making jokes about being quick to sign paperwork since I was in a hurry and that he was trying to be fast. I made sure I read every single paper I signed. I don’t appreciate crass and sarcastic remarks when I am doing business. People in a professional business setting need to conduct themselves in a professional manner. I have had family purchase a car from Marvin K Brown Cadillac across the freeway and hey had us in an out in 30 minutes. I also was with family at the Mini dealership in Kearny Mesa buying a new car and out the door 30 minutes. Where is the Courtesy in Courtesy Chevrolet? They are now at the bottom of my list of dealerships I will do business with in the future. I’ve had better, faster, friendlier car buying experiences from the aforementioned dealerships and at small privately owned dealerships in National City and El Cajon. More

by mikeandtank Verified Customer Verified Customer

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Awesome team We would like to thank Carlos for his hard work to get us the truck we needed. Awesome customer service !! Keep up great job Carlos We would like to thank Carlos for his hard work to get us the truck we needed. Awesome customer service !! Keep up great job Carlos More

by valdez04 Verified Customer Verified Customer

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Great job Had fast service and staff very helpful .thanks for the great service and I will continue to take my Chevy to this dealership . Keep up the great work Had fast service and staff very helpful .thanks for the great service and I will continue to take my Chevy to this dealership . Keep up the great work. More

by billco619 Verified Customer Verified Customer

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Great experience. Very helpful and friendly. Lots of great cars to choose from. Employees were very knowledgeable on all the cars. Great deals on everything. Very happy Very helpful and friendly. Lots of great cars to choose from. Employees were very knowledgeable on all the cars. Great deals on everything. Very happy with my purchase. More

by IZZYV81 Verified Customer Verified Customer

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I am a repeat customer with them for a reason! Courtesy Chevrolet (especially Manager, Justin True) have earned my business. We have purchased our leased 3 vehicles from Courtesy in the past 3 yea Courtesy Chevrolet (especially Manager, Justin True) have earned my business. We have purchased our leased 3 vehicles from Courtesy in the past 3 years. They are responsive, competitive and seriously, VERY courteous! More

by SUSAN.CENTER Verified Customer Verified Customer

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Courtesy staff With the exception of a little delay servicing my new 2018 Chevorlet Cruze everything went smoothly. Employees are very friendly and they take good ca With the exception of a little delay servicing my new 2018 Chevorlet Cruze everything went smoothly. Employees are very friendly and they take good care of your vehicle. Highly recommended!!🤗 More

by Baseballmom99 Verified Customer Verified Customer

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Outstanding staff The staff at courtesy Chevrolet are very knowledgeable and professional. Service advisors are awesome. Service department works efficiently to get you The staff at courtesy Chevrolet are very knowledgeable and professional. Service advisors are awesome. Service department works efficiently to get you back on the road. More

by TEDBRAUN1 Verified Customer Verified Customer

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