Carlos Mejia | Page 3

The service has been always excellent and Very outstanding since over 7 years I lease here! outstanding since over 7 years I lease here! More

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Excellent staff very humble and cooperative I love to work with Hamero in service and jalal and nat in sales work with Hamero in service and jalal and nat in sales More

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Very quick repairs and service. In and out. Carlos is great! Great documentation of all services rendered. In and out. Carlos is great! Great documentation of all services rendered. More

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The service was great with excellent customer service. Carlos took care of my problem with no complications. I recommend Carlos took care of my problem with no complications. I recommend More

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Great dealer ship always takes care of there customers service is awesome and sales department service is awesome and sales department More

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Very courteous people; the facility is clean;the processing of docs from presentation of the product and financing is very simple and orientation of car’s features are very simple and comprehensibl processing of docs from presentation of the product and financing is very simple and orientation of car’s features are very simple and comprehensible. More

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We brought our car to get serviced here. During the service they switched out our windshield wipers (was not even necessary but okay even though we get charged for this). The first day it ra During the service they switched out our windshield wipers (was not even necessary but okay even though we get charged for this). The first day it rained, the front wipers dragged across the windshield, leaving water streaks. Then I turn on the back wipers and I hear this loud banging noise. Turns out they installed back wipers that are too long, and now the light above the windshield is all scratched up. So far, I have called five different times to find a solution for this - whether it is bringing the car back in (despite the fact that we live 45 mins away), or getting refunded so I can get them fixed elsewhere (and I am not even talking about the damage to the light - just the wipers!!). Every time I have called I have been put through an endless loop of transfers - which ends in either me having to leave a message for someone who never calls me back, or getting disconnected. The fact that I have wasted this much time over an issue that they caused, without an idiom of customer service to show for it, is extremely frustrating. Do yourself a favor and go elsewhere!! More

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Jacqueline was very helpful and we are super happy with our new car. She was very responsive too for the few logistical things we needed more help with after purchasing the car. Definitely a great experien our new car. She was very responsive too for the few logistical things we needed more help with after purchasing the car. Definitely a great experience overall at Silver Star for first-time car owners such as ourselves More

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Carlos is an absolute pleasure to deal with and is very diligent in his work. However, some of the front desk girls are incredibly rude and it makes the experience very difficult. Some are nice, but ever t diligent in his work. However, some of the front desk girls are incredibly rude and it makes the experience very difficult. Some are nice, but ever time I go in, it’s the same person that’s handling the car loan and she just makes it seem like she doesn’t want to be there. More

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I gave this dealership 5stars because of Jacqueline Chait, she made the experience very tolerable. Chait, she made the experience very tolerable. More

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