Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
Write a Review2425 Reviews of Carlos Munoz
September 14, 2019
BMW M4 service From the time I arrived at BMW until the time that I picked up my car my service experience was excellent. Carlos, my service representative, was ex From the time I arrived at BMW until the time that I picked up my car my service experience was excellent. Carlos, my service representative, was excellent. The part needed to be ordered to repair my car. Carlos and kept me informed throughout the process. Service was fast, courteous, and overall excellent More
September 13, 2019
Relaxing This was a very relaxing and quick experience with getting my car serviced. Carlos did an absolutely great at getting my car through the service proce This was a very relaxing and quick experience with getting my car serviced. Carlos did an absolutely great at getting my car through the service process. He kept me updated on the process. Totally satisfied with his service. More
September 12, 2019
Excellent service Carlos Munoz and Nelson provided excellent service. Service repairs were done timely. It was a good experience and I would recommend the service cente Carlos Munoz and Nelson provided excellent service. Service repairs were done timely. It was a good experience and I would recommend the service center to other people More
September 12, 2019
Always treated well at this dealership. Considering how busy it is in the service, the personnel due a great job at taking care of my needs. I am realistic with the wait time that I have Considering how busy it is in the service, the personnel due a great job at taking care of my needs. I am realistic with the wait time that I have there, if I have any wait time at all. I appreciate the BMW of Sarasota. More
Other Employees Tagged: Eddie Cintron, Derek Thomas, Loraine Campbell , Greg Jones, Kyle Tabar
September 12, 2019
Excellent Service Advisor Carlos Munoz is an excellent BMW Service Advisor. He is knowledgeable, trustworthy and dependable. He treats us like family. He would return my call Carlos Munoz is an excellent BMW Service Advisor. He is knowledgeable, trustworthy and dependable. He treats us like family. He would return my call right away when I have questions and concerns. I trust his advice whenever I need one . Thanks Carlos. ?????????? More
September 11, 2019
Excellent Service was prompt and professional. Always enjoy working with Carlos who is courteous and knowledgeable and always willing to go the e yea mile to gu Service was prompt and professional. Always enjoy working with Carlos who is courteous and knowledgeable and always willing to go the e yea mile to guarantee customer satisfaction. More
September 11, 2019
Door Handle Replacement Carlos was terrific! Always enjoy my experience with him! Repair was completed in time that Carlos stated it would take. Thank you BMW service tea Carlos was terrific! Always enjoy my experience with him! Repair was completed in time that Carlos stated it would take. Thank you BMW service team. More
September 10, 2019
Car wouldn't start I have to say Carlos Munoz my service advisor was absolutely amazing.. I was so frustrated with the car Carlos was there for me. What amazing custome I have to say Carlos Munoz my service advisor was absolutely amazing.. I was so frustrated with the car Carlos was there for me. What amazing customer service from Carlos More
Other Employees Tagged: Eric Reeves, Susan Tighe
September 07, 2019
SERVICE CARLOS WAS GREAT, ALWAYS VERY PLEASENT , MY VEHICLE WAS DETAIL NICE AND CLEAN , MY OIL WAS CHANGE AND AND MY FILTER TOO , IT WAS QUICK AND EASY . THEY CARLOS WAS GREAT, ALWAYS VERY PLEASENT , MY VEHICLE WAS DETAIL NICE AND CLEAN , MY OIL WAS CHANGE AND AND MY FILTER TOO , IT WAS QUICK AND EASY . THEY CALL ME TO MAKE THE APPT. I GOT A VEHICLE FOR ME TO TAKE IT WAS SUPER NICE More
Dealership Inventory (316 Vehicles)

