Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 3

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,448 Reviews

Dealership Experience

13 yrs, 6 mos

Industry Experience

34 yrs, 5 mos

Languages Spoken

Spanish Spanish

5.0

2,448 Reviews

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2448 Reviews of Carlos Munoz

May 30, 2026

Dealership Rating
Employee Rating

Very efficient and professional. They took care of my car and provided a loaner car. I am very happy with the experience. More

by RMONES
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

May 30, 2026

BMW of Sarasota responded

We’re thrilled our team handled your BMW X3 with such efficiency and professionalism and that the loaner vehicle kept you on the road. Thank you for sharing your positive experience.

May 29, 2026

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Carlos is my service advisor and he does an amazing job when it comes to servicing my car.If anyone asks me who i should recommend i would tell them to go to carlos. More

by ASHLEYNICOLE
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 29, 2026

BMW of Sarasota responded

Thank you for the 5-star review. We’re delighted Carlos provided outstanding service for your Honda. Your recommendation means a lot and we look forward to your next visit.

May 29, 2026

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The dealership provided transparent pricing, excellent customer service, fast paperwork, and a smooth, stress-free buying experience. More

by GRIFFIN.SHAY21
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2026

BMW of Sarasota responded

Thank you for highlighting the transparent pricing and our customer service. Carlos and our team appreciate your comment about the fast paperwork. We’re glad your buying process felt smooth and stress-free.

May 24, 2026

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Very nice, friendly, and attentive staff. My go to dealership for service when I need it More

by BMW driver
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2026

BMW of Sarasota responded

Thank you for choosing us as your preferred spot for BMW 435 service. We’re glad to know our team provided warm and responsive support. Carlos appreciates your trust and looks forward to assisting you again.

May 19, 2026

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Excellent prompt service Prompt service with regular updates on the vehicle's progress. Prompt service with regular updates on the vehicle's progress. My advisor, Carlos, was attentive to my questions a More

by Dealer@Rater
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

May 19, 2026

BMW of Sarasota responded

It’s great to know Carlos kept you informed with timely updates and quick responses throughout your BMW X7 service. We appreciate your feedback and look forward to caring for your BMW again.

May 12, 2026

Dealership Rating
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Everything was handled professionally, all questions were answered, and all was done with upmost courtesy. More

by nbcrotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

BMW of Sarasota responded

What a pleasure to hear that your BMW X1 service was handled professionally and with courtesy, and that all your questions were answered. Carlos appreciates your kind feedback. We look forward to serving you again.

May 10, 2026

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Employee Rating

Extremely professional and experienced Courtesy and reliable in treating my car Very well satisfied with the workmanship More

by sherry.s.breitman
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

May 10, 2026

BMW of Sarasota responded

Thank you for highlighting the professionalism and reliability you experienced with your BMW X5. We’re glad Carlos and our team could provide workmanship that left you very satisfied, and we look forward to caring for your BMW on future visits.

May 10, 2026

Dealership Rating
Employee Rating

Well laid out with customers being first priority. Car care and service are first rate. More

by LESACHATS955
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

May 10, 2026

BMW of Sarasota responded

We’re glad our facility layout felt welcoming and that you felt prioritized. It’s great to know our service for your BMW was exceptional, and we welcome the opportunity to assist you again.

May 09, 2026

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Efficient and complete. Everything went very smoothly and Carlos was totally prepared for my intake. More

by Ncfret
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2026

BMW of Sarasota responded

It’s great to know your service was efficient and complete. We’re glad Carlos was fully prepared and helped everything go smoothly. Thanks for trusting us with your BMW X3.

May 06, 2026

Dealership Rating
Employee Rating

Great service. Carlos is always on top of things. Always ready to please. Will return for sure More

by GWFARRELLY
Recommend Dealer
Yes
May 06, 2026

BMW of Sarasota responded

It’s wonderful to hear that Carlos kept everything running smoothly during your BMW 328 service. We’ll be sure to pass along your praise. We look forward to welcoming you back.

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