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Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 3

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

April 17, 2026

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Employee Rating

We are always greeted when we walk in the door. Our service has been excellent. Carlos always takes extra care of us. More

by 332ace
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 17, 2026

BMW of Sarasota responded

Hello, thank you for highlighting our welcoming atmosphere and the quality of service you receive. It’s great to hear Carlos provides such attentive care for your BMW Z4. We look forward to seeing you both at your next visit.

April 15, 2026

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Employee Rating

Very helpful And very good job Carlos is very good man you like it to have him More

by AHARALAMPOPOULOS941
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Apr 15, 2026

BMW of Sarasota responded

Thank you for mentioning how helpful Carlos was during your BMW X7 service. We’re glad his attention and expertise made your visit smooth. We look forward to caring for your X7 again.

April 13, 2026

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Employee Rating

Carlos and Miguel are true professionals and always make the experience seamless. Carlos and Miguel are the BEST! More

by CDEMARTINI
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Apr 13, 2026

BMW of Sarasota responded

We’re delighted Carlos provided such professional and seamless service for your BMW X5. Thank you for the five-star rating and we look forward to assisting you again.

April 12, 2026

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Great experience all around. Carlos always puts the customer first and takes care of you. Process to drop off and pick up is efficient and always comfortable. Top notch 'waiting' More

by MARK.COLLIN
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Apr 12, 2026

BMW of Sarasota responded

We’re delighted Carlos provided such attentive care for your BMW X5. It’s great our drop off and pick up process was efficient and that our lounge offered the comfort you needed. Thank you for your kind feedback.

April 12, 2026

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Employee Rating

Prompt and exceptionally nice! I received a video with a follow up phone call from the service advisor Mr. Carlos. More

by chevrette09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Pilarczyk, Marcus Cuffaro

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Apr 12, 2026

BMW of Sarasota responded

It’s wonderful to know our team offered prompt and courteous service. We’re glad the video update and follow-up call from Carlos met your needs. We look forward to caring for your BMW X5 again soon.

April 11, 2026

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Employee Rating

Very good check in process. Good communication and comfortable waiting area. Good coffee and cookies. Efficient check out. More

by ROBYN5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 11, 2026

BMW of Sarasota responded

We’re delighted our check-in and communication processes met your expectations. It’s great that you found the waiting area comfortable, enjoyed the coffee and cookies, and experienced an efficient checkout. Thank you for trusting us with your BMW, and we look forward to your next visit.

April 09, 2026

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Employee Rating

Great service, very friendly and professional. Couldn't have made our visit any better or smoother. Top notch More

by l.christ44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Pilarczyk

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Apr 09, 2026

BMW of Sarasota responded

It’s wonderful to hear that service on your BMW i4 Gran Coupe was friendly, professional, and seamless. Your positive feedback about our team’s approach is greatly appreciated. We look forward to caring for your BMW again soon.

April 09, 2026

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Employee Rating

Mr. Munoz is very fast efficient and gets the job done. The work is always done right and I always get the car clean and ready to go. More

by SCHONESBAYERN
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Apr 09, 2026

BMW of Sarasota responded

We appreciate you taking the time to share your experience. It’s great to hear Carlos and our service team provided fast, reliable care and had your 228 Gran Coupe spotless and ready promptly. We look forward to assisting you with your next visit.

April 09, 2026

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Very professional and easy to work with. Been with them since 2021. Great facility and convenient location More

by Boydsbills51
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

BMW of Sarasota responded

We appreciate your loyalty since 2021. Carlos is glad to have made servicing your BMW 430 professional and easy at our convenient location. We look forward to assisting you again.

April 08, 2026

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Excellent service with lots of updates. Gave me a loaner vehicle that was clean and overall great experience. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Cash

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Apr 08, 2026

BMW of Sarasota responded

Delighted to hear you found our service thorough and the loaner clean. It was our pleasure servicing your BMW X5 PHEV. We look forward to assisting you again.

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