Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
Write a Review2425 Reviews of Carlos Munoz
December 18, 2024
With our car now out of warrantee, I was sceptical about doing the work at BMW of Sarasota due to cost, but I am convinced they saved us $ in the end. Identified issues with outr battery before they coup doing the work at BMW of Sarasota due to cost, but I am convinced they saved us $ in the end. Identified issues with outr battery before they coupd cause us problems, then worked with us on a competitive price to do the work.. replaced brakes pads to clear warning j message but did only the required work - front rotors were need, which saved us a lot of money. Carlos is very trustworthy and dependable. Would highly recommend. More
December 15, 2024
Carlos always provides excellent service. He continues to be very attentive and provides all the information on a timely manner. He’s always making sure that I stay informed. He continues to be very attentive and provides all the information on a timely manner. He’s always making sure that I stay informed. More
December 12, 2024
Very professional Staff was outstanding Will definitely be back with my BMW in the near future definitely be back with my BMW in the near future More
Other Employees Tagged: Eric Bachar, Derek Thomas, Maria Lizardi, Mike Salavatore, Loraine Campbell, Lucy Aguilar , Greg Jones, Matt Merlino
December 09, 2024
Scheduling my service with your AI scheduler was a very annoying experience. Thankfully Carlos was the complete opposite. He was very polite, professional and respectful throughout all our conversations. annoying experience. Thankfully Carlos was the complete opposite. He was very polite, professional and respectful throughout all our conversations. More
December 09, 2024
Carlos does a great job for your dealership! Very pleasant and professional! This review below is NOT a reflection on him! Not happy at all with the 3% credit card surcharge!! It’s already v Very pleasant and professional! This review below is NOT a reflection on him! Not happy at all with the 3% credit card surcharge!! It’s already very expensive to service my car here! Because of the surcharge, I will look to service the car elsewhere in the future! Pat & Bev Lyons More
December 06, 2024
Carlos was AMAZING! He took care of my car in record time and explained everything that was needed. I would recommend Carlos to anyone bringing In there, car for servic He took care of my car in record time and explained everything that was needed. I would recommend Carlos to anyone bringing In there, car for service. More
December 05, 2024
They should have explained more about the warranty information. Carlos did that and I think he is very helpful and nice. information. Carlos did that and I think he is very helpful and nice. More
Other Employees Tagged: Lucy Aguilar
December 04, 2024
always very pleased with Carlos Munoz. Not pleased with the mechanic who never Reset the default in my engine light came on after picking up my vehicle and pulling into my driveway. Not pleased with the mechanic who never Reset the default in my engine light came on after picking up my vehicle and pulling into my driveway. More
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