Carlos Ortega

A+ experience right from the beginning. Mike Toomey convinced me the RAV 4 XLE was the car for me and he was spot on! I had to wait for about a month for the car to come in and I was so s Mike Toomey convinced me the RAV 4 XLE was the car for me and he was spot on! I had to wait for about a month for the car to come in and I was so surprised to have my salesman, Phil Le contacting me every step of the way to let me know where my car was and when it would be arriving! The car came in on Phil's day off but he came in to show me the car and finalize the paperwork! On his day off ~ who does that these days?? Certainly no other dealership that I have dealt with! I then met with Phil Scott ~ the finance manager ~ and he was so knowledgeable and walked me through the the steps answering all the questions I had! This was on Friday and when I arrived on Monday, Mike and Phil were there to greet me! They went over all the features and pointed out all the "extras"!! Everything is final and I'm on my way! Idalia Flores brought my car up to the door and went over a few tips and Hamed Abusahiba kindly hooked up my phone to the car and the Toyota app! And off I went in my new smoking hot Red Ruby Flare Pearl RAV 4 XLE!!! I have never been so satisfied and I will tell you now that I will recommend Phil to anyone I know looking for a car! More

Report | Print

Danny was extremely helpful showing me all available options and tailoring to my wants and needs options and tailoring to my wants and needs More

Report | Print

It was a great experience. Phil was very helpful. I would recomend Phil to anyone looking for a new purchase. Phil was very helpful. I would recomend Phil to anyone looking for a new purchase. More

Report | Print

I was at Toyota Braintree and Idalia. They can’t spell it either. OK she did an excellent job and putting me into a Honda and I’m very happy. I’m not frustrated right now. Come on out and They can’t spell it either. OK she did an excellent job and putting me into a Honda and I’m very happy. I’m not frustrated right now. Come on out and see her and she’ll put you in a nice auto.. More

Report | Print

Amazing service from the beginning to the end. Sam was very helpful with hearing out what we needed and making it work. Emmanuel was great work as well and helped us understand the payments and ge Sam was very helpful with hearing out what we needed and making it work. Emmanuel was great work as well and helped us understand the payments and get to our goal. In addition, Carlos Ortega was such a great help and helped us very much. Toyota Braintree is the place to go and I will definitely be recommending this place to everyone. They are there to help make car buying an easy process with your financial concerns in consideration. More

Report | Print

Sam was very helpful and great service! He was always on time and so joyful. Very welcoming person, Sam helped in so many different ways that my family and I very appreciate. Also of the He was always on time and so joyful. Very welcoming person, Sam helped in so many different ways that my family and I very appreciate. Also of the help of Carlos Ortega-Sales Manager was very helpful as well also very joyful and welcoming. Love Jackie Lemus and family More

Report | Print

Best service in massachusetts Italia was great, and arthur and carlis are the best! Thank you! arthur and carlis are the best! Thank you! More

Report | Print

Very good attention. Idalia is a very good salesperson. 100 percent satisfied. Sunny is a good person in finance Idalia is a very good salesperson. 100 percent satisfied. Sunny is a good person in finance More

Report | Print

I brought my sister to buy a toyota on a rainy new England day. As a long time toyota owner, I've known the value of the product. However, I am often annoyed by sales people. We were blessed to experi England day. As a long time toyota owner, I've known the value of the product. However, I am often annoyed by sales people. We were blessed to experience the sales experience of Hamed!! Hamed is truly THE salesperson extraordinaire. He was attentive to our needs, listened to what my sister wanted in a safe and functional car, and ensured we felt welcome. I would buy a car from Hamed any day! We left with a new lease and a big smiles on our faces and hearts!! Hamed should get an employees award of the year. He really know what he is doing. More

Report | Print

Idalia was patient, clear, honest and answered all of my questions. She helped me find what I wanted. Thank you Idalia and carlos Ortega. You have a great team. questions. She helped me find what I wanted. Thank you Idalia and carlos Ortega. You have a great team. More

Report | Print