Carlos Ortega
Carlos Ortega at Toyota of Braintree

Carlos Ortega

Sales Manager

Toyota of Braintree

210 Union Street
Braintree, MA 02184

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5.0
451 Reviews

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

451 Reviews

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451 Reviews of Carlos Ortega

March 17, 2026

Dealership Rating
Employee Rating

Very nice, helpful, knew the car would highly recommend to my family and friends. Shane is a keeper!! Clean cut young man! Great to deal with! More

by Areilly801
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 11, 2026

Dealership Rating
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This Dealership was recommended to me by a colleague and I am glad that I came in and spoke to Carlos about getting a car from them. Helped me through the entire process answering any questions I had and ma More

by sarahbryant986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarez, Phil Scott

Mar 13, 2026

Toyota of Braintree responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! and our team here at Toyota of Braintree are glad to have you as a customer..

March 11, 2026

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Everyone we’ve been in touch with has been phenomenal. Both Mike’s , Matt , Sunny and Carlos all made this deal a breeze! I’d highly recommend them and will be back in the future for another vehicle More

by Banditheeler1986
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Harish "Sunny" Ahuja, Mike Toomey, mike Kayyali , Matt Tobin

Mar 13, 2026

Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 04, 2026

Dealership Rating
Employee Rating

Sunny And Phil did a great job at helping me get into my RAV4 hybrid More

by Antoniogomesbarbosa52
Recommend Dealer
Yes
Mar 07, 2026

Toyota of Braintree responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 23, 2026

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Great customer service and great to work with making the whole process of buying a new car enjoyable. More

by Dav_yee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Hayes, Fred Zeiba

Feb 27, 2026

Toyota of Braintree responded

Thank you, for taking the time to share your thoughts on working with Ed Hayes and our team. We're glad to hear we delivered such a great experience!

February 21, 2026

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Great customer service. From start to finish nothing but the best . I will recommend this place to everyone More

by CONNORCOLUMBUS
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 27, 2026

Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with Sam, Carlos, Greg and our team. We're glad to hear we delivered such a great experience!

February 17, 2026

Dealership Rating
Employee Rating

They are just the best. Sunny it’s amazing and always help me out,being a customer since 2009 and never regret! More

by Micheli Escocia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Hernandez, Phillip Le, Sinuo Zhu , Sunny

Feb 27, 2026

Toyota of Braintree responded

Thank you for the fantastic review! As a family-owned business, it means the world to us when our neighbors in Braintree have a great experience. We are so glad we could help you find the perfect vehicle. See you next time, and thanks for being part of our community!"

February 15, 2026

Dealership Rating
Employee Rating

Senhor Salam e muito simpático, gentil e atencioso. Iremos sempre indicar os serviços dele. Obrigada pela ajuda Sam. More

by Natalia Martins
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Victor Alcantara, salam zaidan

Feb 27, 2026

Toyota of Braintree responded

Obrigado pelas suas amáveis palavras para o Sam Zaidan!

February 12, 2026

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Employee Rating

Good experience at this dealership. Sales person, Shane, was a pleasure to deal with and answered any questions during the purchase process. More

by Joecipi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2026

Toyota of Braintree responded

Thank you, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 11, 2026

Dealership Rating
Employee Rating

Viet, Carlos, Phil and Joey all did an exceptional job with my new 4Runner. Couldn’t have asked for a more seamless experience. More

by Jamesttasca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Foy, Viet Vu, Phillip Le

Feb 14, 2026

Toyota of Braintree responded

Here at Toyota of Braintree, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with our staff, and it was a pleasure having you at the dealership. We appreciate your review!

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