Carlos Ortega | Page 25

Bob was a great help and could not have been more friendly. He’s a really great guy and he’s an okay golfer! Also I will beat Carlos on the golf course friendly. He’s a really great guy and he’s an okay golfer! Also I will beat Carlos on the golf course More

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Ok - If I could give this dealership 10 stars I would! I have been leasing from Toyota of Braintree for over 15 years and have always been completely satisfied with the cars and the service. Always top I have been leasing from Toyota of Braintree for over 15 years and have always been completely satisfied with the cars and the service. Always top notch. This year I ran into a very small issue that was important to me to get resolved. Much to my joy and surprise I received an immediate response to my inquiry, and from that point on, Greg Tufankjian and Carlos Ortega worked diligently and professionally to find a solution for me. They took charge and made sure that I was well-informed throughout the process. They (and everyone) were polite, respectful and considerate, responsive and always available. The result was beyond my expectations!!!! Honestly, I am walking on air I am so happy! I can't thank Toyota of Braintree, Greg, Carlos, Sunny and all those who worked behind the scenes to help me, enough. This is the MOST professional, responsive and well-run dealership that I have ever worked with, and I will never go anywhere else! They were there for me 100%. They truly deserve Dealership of the Year. Thank you so much EVERYONE! Lois P. More

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We were very well received, the process was quick and simple and we will definitely buy another vehicle in the shop! simple and we will definitely buy another vehicle in the shop! More

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Ed did a fantastic job as usual. This is the 2nd time that my family is working with him and always provide the most important and detailed information that led us to make a satisfac This is the 2nd time that my family is working with him and always provide the most important and detailed information that led us to make a satisfactory decision. We are hopeful that we can continue to work with Ed in the upcoming years!! Definitely recommending scheduling an appointment with him, since he can be busy. More

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Carlos A. and Vie has been very professional and customer service-oriented thought out the entire process. Vie kept in touch with me via email and text which I and Vie has been very professional and customer service-oriented thought out the entire process. Vie kept in touch with me via email and text which I like. I am not technology savvy so having him walking me through technical issues was very helpful. And I know that I will be needing his help some more which he promised if needed. My first experience with Carlos was around February 2001 and since then we have Su brought several vehicles from him. We even follow him from Clair to Prime and now Tokyo of Braintree. And even though Carlos isn't a salesman by title, he still has a humble caring, and sweet commanding effect on his customers. He is very patient and treats each customer with value as if they were his own family member. Thank you Carlos for over twenty years of great experiences.Many blessings. Vie Thank you for being a new friend. I will visit when come to service. More

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Just purchase my new 2023 Corolla from Sales Manager Carlos Ortega, Salesman Carlos Alvarez and Finance Arthur Martell. It was an easy and seamless experience they explained everything perfectly. I will Carlos Ortega, Salesman Carlos Alvarez and Finance Arthur Martell. It was an easy and seamless experience they explained everything perfectly. I will be sending my family and friend to this fantastic dealer they truly do treat you like family . Thanks again More

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Awesome car, awesome people, awesome deal. Wouldn’t have been possible without Ed Hayes, Carlos Ortega, Erik Francke, Bob Keough, and Joey Foy-Fin. Thank you to everyone for the great experien Wouldn’t have been possible without Ed Hayes, Carlos Ortega, Erik Francke, Bob Keough, and Joey Foy-Fin. Thank you to everyone for the great experience. More

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I went in to purchase a pre-owned vehicle and was impressed! Emmanuel Hernandez, my salesman, started with a drive and gave guidance on all the car features. I was impressed with the low mileage (23 impressed! Emmanuel Hernandez, my salesman, started with a drive and gave guidance on all the car features. I was impressed with the low mileage (23K) and the immaculate condition. Looks practically new! Emmanuel made the transaction seamless and took care of all necessary paperwork including prompt registry and pick-up process. The finance manager, Phil, gave several financing options to serve my budget. He helped with selecting an insurance plan and maintenance support. So I'll definitely go back for service. More

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Bob, Mike, Eric and Carlos were a tremendous help throughout the entire process. Everyone was quick to help with any questions or issues I had and made the entire buying process a breeze! Can't stres throughout the entire process. Everyone was quick to help with any questions or issues I had and made the entire buying process a breeze! Can't stress enough how effortless they made the entire process of purchasing a new vehicle! More

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Ed, Carlos and Fred were great! I will highly recommend the dealership and employees to anyone I know looking for a vehicle I will highly recommend the dealership and employees to anyone I know looking for a vehicle More

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