Carlos Ortega
Carlos Ortega at Cobb County Toyota

Carlos Ortega | Page 13

Service Advisor

Cobb County Toyota

2111 Barrett Lakes Blvd
Kennesaw, GA 30144

4.5
388 Reviews
4.5

388 Reviews

Write a Review

388 Reviews of Carlos Ortega

November 21, 2024

Dealership Rating
Employee Rating

Carlos is awesome! ! He's very patient, explains details clearly so they are understood and he doesn't make me feel like I stupid! He is super nice! More

by JMEDWARDS30081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Silvers

November 20, 2024

Dealership Rating
Employee Rating

I have been coming to this location since 1995. I am always pleased with their services although people I have consulted with at the beginning have retired from work. More

by swapan mondal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2024

Dealership Rating

The advisor was professional and kept me informed on the progress and cost of the repairs. The work was done well and on time, very pleased. More

by hkroutjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

They were very professional. I didn't have to wait long. They took care of me. I was very satisfied More

by ms.pitts
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 14, 2024

Dealership Rating
Employee Rating

I got replaced front brake. I was told there will not be shop charge, but it was charged! More

by nov1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 12, 2024

Dealership Rating
Employee Rating

My experience at Cobb County Toyota is always a great one. I am a satisfied customer. More

by SHICA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Magerl, Simon Chan

November 10, 2024

Dealership Rating
Employee Rating

I've been going to Cobb County Toyota for a while. Even though I don't own it, I consider this MY Dealership. Don't change a thing! More

by rusty.thomp
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

The service employee was efficient and friendly. The service waiting area was clean. There was a light bulb that buzzed consistently. More

by tn185111
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 27, 2024

Dealership Rating
Employee Rating

Service representative talked my wife into purchasing a new set of tires even though the previous set was purchased at the same location and under warranty. The tires were rated for 65k miles but only has More

by joshclynch13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 26, 2024

Dealership Rating
Employee Rating

Service was great! Carlos Ortega was friendly and helpful! In and out in a timely manner More

by manze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JC Cooper

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