Carlos Ortega | Page 16

So this is the regular location to do my oil change and the maintenance of my car, but this last visit the person who took care of me at the beginning was kind of rude, looks that he was having a bad day a the maintenance of my car, but this last visit the person who took care of me at the beginning was kind of rude, looks that he was having a bad day and he look tired as well, so I felt a little bit of attitude. It was the first time I did not feel welcome. At the end of service Carlos took care of the check out and he was really nice. So thank you Carlos!! Don’t remeber the name of the first one, but I hope he’s doing better now. More

by pumas_carranza Verified Customer Verified Customer

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im not writing all that. good service, friendly, nice wait area. what more do you want good service, friendly, nice wait area. what more do you want More

by MIINA Verified Customer Verified Customer

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Mr Costas was very professional and help me with all needs from Toyota, I was very impressed for the service I was received. Thank you needs from Toyota, I was very impressed for the service I was received. Thank you More

by PULECIOLUZMAR09 Verified Customer Verified Customer

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Juan Carlos was a great advisor, and informed me quickly about a costly repair. He was very understanding and patient while my wife and I determined if we wanted to do it. Once we said yes, he had it fixed about a costly repair. He was very understanding and patient while my wife and I determined if we wanted to do it. Once we said yes, he had it fixed sooner. Thanks, Carlos!! More

by CJBENNETT73 Verified Customer Verified Customer

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Great service and very efficient! Made the process extremely easy and Carlos was wonderful to deal with. Made the process extremely easy and Carlos was wonderful to deal with. More

by mitch.dorsett Verified Customer Verified Customer

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It took more than three hours to have a tire changed for a scheduled waiting appointment. I could have done it myself in 40 minutes. I was late for a meeting because of this. I even scheduled the day with e a scheduled waiting appointment. I could have done it myself in 40 minutes. I was late for a meeting because of this. I even scheduled the day with extra time to make the meeting and to have lunch before the meeting and I was still late because it took so long to have a tire changed. More

by gabehosier Verified Customer Verified Customer

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It is always a pleasure to visit Cobb County Toyota. My family plans on buying new Toyota auto mobiles from you in the future. Andy My family plans on buying new Toyota auto mobiles from you in the future. Andy More

by ANDREWJWILLIG Verified Customer Verified Customer

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Friendly staff gives detailed information and performs services in record time! Amazing Customer Service every time! services in record time! Amazing Customer Service every time! More

by BLPICARD14 Verified Customer Verified Customer

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Good review of my 2007 Highlander AWD V6. Discussed mechanics recommendations and upped the total services to be done. At 130,000 miles this vehicle should easily hit 200,000 miles with tir Discussed mechanics recommendations and upped the total services to be done. At 130,000 miles this vehicle should easily hit 200,000 miles with tires, brakes and oil changes being the future needs. More

by dabrams02 Verified Customer Verified Customer

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My Brand new 2024 RAV4 that I bought 4 months ago had its back hatch trim fall off out of nowhere and they refused to repair it under warranty stating that “ since its part of the body it is not covered”. Th back hatch trim fall off out of nowhere and they refused to repair it under warranty stating that “ since its part of the body it is not covered”. They want to charge $1000 for a repairs even though the part wasn’t manufactured adequately. Ridiculous. More

by Garcia Verified Customer Verified Customer

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