Carlos Ortega | Page 20

Kudos to Carlos and Brent for getting me into their service queue in a timely and professional manner. Brent handled the initial service writeup and Carlos did the rest. Carlos communicated with me abo service queue in a timely and professional manner. Brent handled the initial service writeup and Carlos did the rest. Carlos communicated with me about my car's check engine light and traction off light in a timely manner. My previous visits to Cobb County Toyota have nothing short of exceptional with quality service at quality prices. I would definitely recommend Cobb County Toyota for maintenance and other car issues. Keep up the great work, much appreciate it! More

by jdarden2 Verified Customer Verified Customer

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Simon is always friendly and respectful. The shop does honest service and makes good when mistakes are made. The shop does honest service and makes good when mistakes are made. More

by ryalsjobsearch Verified Customer Verified Customer

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Always fast and courteous. They are always very knowledgeable and polite. And they always come in at or under the time They are always very knowledgeable and polite. And they always come in at or under the time More

by JasonG300pc Verified Customer Verified Customer

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Carlos was great to work with and got us a deal on tires. Great service! Great service! More

by mrsdparker2021 Verified Customer Verified Customer

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Carlos was great! The service was very good ,consistently. I have trusted Toyota for the past 9years to service my car. The service was very good ,consistently. I have trusted Toyota for the past 9years to service my car. More

by BLUI_MOON57 Verified Customer Verified Customer

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Two times for the same problem and now appear? What happened with the last reclai What happened with the last reclai More

by CGROMERO90 Verified Customer Verified Customer

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Great job as usual - very efficient, comfortable waiting area, good communication. As always, I recommend this team! area, good communication. As always, I recommend this team! More

by JULIE39 Verified Customer Verified Customer

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always a pleasant experience (as much as auto service can be). in and out quickly, very friendly and helpful folks working there. be). in and out quickly, very friendly and helpful folks working there. More

by jrwaters Verified Customer Verified Customer

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tricking you pay a lot money and do a lot service. i pay 550$ for 45000miles maintain include 320$ job fee, but most are spect what is i don't know what it is. After waiting almost 4h, and a 2200$ serv i pay 550$ for 45000miles maintain include 320$ job fee, but most are spect what is i don't know what it is. After waiting almost 4h, and a 2200$ service suggestions for water pump leaking and 250$ for buttery change. i reject. About 30min late when they told me ready, they use jump staring to star my vehicle. Ecen the maintain notice are not chang. More

by zengzaipeng Verified Customer Verified Customer

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Took my Highlander in for routine service. I told the guy at check in that I was bringing the car in and not my wife, needed to be sure they would text me and not her. He said yes and took m I told the guy at check in that I was bringing the car in and not my wife, needed to be sure they would text me and not her. He said yes and took my cell phone number. Two a half hours later I looked in the parking lot and saw the vehicle appeared to be ready, I had received NO text messages. This has happened several times in our experience. Nobody even apologized for dropping the ball. ????? More

by jaward2222 Verified Customer Verified Customer

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