Carlos Ortega | Page 21

Courteous service person who helped be, Juan Carlos. The waiting room was adequate. Cobb Toyota is a very friendly and professional place. The waiting room was adequate. Cobb Toyota is a very friendly and professional place. More

by walton.susan.k Verified Customer Verified Customer

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Carlos was excellent. Got my truck done in a timely manner! Would highly recommend cobb county toyota and Carlos! Got my truck done in a timely manner! Would highly recommend cobb county toyota and Carlos! More

by RYGUY Verified Customer Verified Customer

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The staff are very courteous and friendly. The service is really good, and they always are going to ask you before adding extra work. The service is really good, and they always are going to ask you before adding extra work. More

by Pepe.ceballos33 Verified Customer Verified Customer

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Carlos was very professional and courteous! The service was quick! Great job Carlos and Cobb county Toyota! The service was quick! Great job Carlos and Cobb county Toyota! More

by donnamoye44 Verified Customer Verified Customer

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Norm Grammatic, the Supra certified tech and mechanic is excellent! So is Carlos Ortega in the Service Dept. excellent! So is Carlos Ortega in the Service Dept. More

by OFDSOUZA Verified Customer Verified Customer

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Excellent service. Quick turnaround and the computer stations in the waiting room were a big plus! Quick turnaround and the computer stations in the waiting room were a big plus! More

by jkmcwhorter Verified Customer Verified Customer

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I did not expect them to wash my car. . It looked really nice inside and out THANK YOU . It looked really nice inside and out THANK YOU More

by MAAC Verified Customer Verified Customer

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The service advisor Carlos was extremely helpful and friendly. However, when I left the dealership, the hood was open, and the next morning oil had leaked onto the carpet from the oil change. friendly. However, when I left the dealership, the hood was open, and the next morning oil had leaked onto the carpet from the oil change. More

by jbal991497 Verified Customer Verified Customer

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2 different dealerships advised me differently in regards to my Bumper-to-Bumper warranty and the problem with my Highlander. Arrived for my appointment at Cobb County Toyota and the service tech Carlos told to my Bumper-to-Bumper warranty and the problem with my Highlander. Arrived for my appointment at Cobb County Toyota and the service tech Carlos told me he needed to contact my Extended warranty for approval. I waited 3 hours and I checked in with him and he said he was on the phone with them. Went back to him 40 minutes later and he said it is not covered. I missed 4 hours of work to wait for him to make a simple phone call with an attitude. Looking for a new dealership. More

by ENGLISH2235 Verified Customer Verified Customer

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Since I couldn't speak English, he used Google Translate to explain the repair details and priorities concisely. He was very kind and polite. I am Japanese. After all, Toyota was wonderful, and I felt at ea to explain the repair details and priorities concisely. He was very kind and polite. I am Japanese. After all, Toyota was wonderful, and I felt at ease even in a foreign country. I ended up waiting for four hours, but the waiting room was comfortable and the coffee was refilled frequently. I thought it was rare in America that the restrooms were clean. More

by Asaka Verified Customer Verified Customer

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