Carlos Ortega
Carlos Ortega at Cobb County Toyota

Carlos Ortega | Page 27

Service Advisor

Cobb County Toyota

2111 Barrett Lakes Blvd
Kennesaw, GA 30144

4.6
380 Reviews
4.6

380 Reviews

Write a Review

380 Reviews of Carlos Ortega

November 26, 2023

Dealership Rating
Employee Rating

Carlos took great care of me and my car. He stayed in contact with me throughout the service window and sent a confirmation text when repairs were complete. Everything done as expected and a More

by jawsatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 24, 2023

Dealership Rating
Employee Rating

Carlis was caring and attentive. He made sure to keep me updated with my vehicle service every step of the way! More

by wanja.southerland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 23, 2023

Dealership Rating
Employee Rating

Everyone is very kind and helpful and we always have a great experience and will continue to go there More

by jeanineblackwell11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2023

Dealership Rating
Employee Rating

4 cars in front of me at 6:45 am. Doors opened promptly at 7 am. Had 5000 mile inspection and oil change and was on my way at 7:30 am. 👌 More

by CHUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service manager checked me in

November 20, 2023

Dealership Rating
Employee Rating

Excellent service department. Everything was explained up front and performed on time and in a superior manner. Great experience! More

by ronjeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2023

Dealership Rating
Employee Rating

Was not consulted on price for trim piece under engine compartment prior to installation. Juan went off to lunch and message that car was ready didn't get to me for 20 to 25 minutes afterward. More

by ARKATMAR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Meek

November 17, 2023

Dealership Rating
Employee Rating

Great efficient service and friendly care. Fixed my problem and got my vehicle back the same day. More

by dmwpalacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 12, 2023

Dealership Rating
Employee Rating

Carlos was very attentive, discussed 90,000 maintenance recommendations that was nit brought to my attention last visit in Augaust 2023. The service provided was very quick and had no issues with the servi More

by TRSPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 11, 2023

Dealership Rating
Employee Rating

Good service and the technical advisor was very friendly and knew very well the needs of my car maintenance More

by MEND.EDUARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 11, 2023

Dealership Rating
Employee Rating

As always carlos is excellent. Our service experience is the best. See you next ye More

by PTTAVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JC Cooper

...
27
...

Dealership Inventory (249 Vehicles)

used 2025 Chevrolet TrailBlazer car, priced at $22,477
2025 Chevrolet TrailBlazer
used
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
used 2025 Nissan Pathfinder car, priced at $43,977
2025 Nissan Pathfinder
used
Everest White Pearl Tricoat exterior
Automatic
Four-wheel Drive
used 2020 Nissan Altima car, priced at $18,977
2020 Nissan Altima
used
Scarlet exterior
Automatic
Front-wheel Drive
used 2025 Hyundai Santa Fe car, priced at $38,977
2025 Hyundai Santa Fe
used
Phantom Black exterior
Automatic
All-wheel Drive
new 2026 Toyota Corolla car, priced at $27,020
2026 Toyota Corolla
new
Ice Cap exterior
CVT
Front-wheel Drive
used 2026 Toyota Corolla car, priced at $24,477
2026 Toyota Corolla
used
Wind Chill Pearl exterior
Automatic
Front-wheel Drive