Carlos Robles | Page 6

INFINITI of South Bay responded

Cynthia, Thank you so much for leaving us a 5-star review as your feedback is very important to our team! It is great to hear our team took great care of you by being friendly, pleasant and professional. I am also glad that Everado provided you with excellent service and was able to get you all taken care of. Thank you for doing business with us and we hope you come back and see us soon. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hello, Thank you for leaving a 5-star review. I am so pleased to hear you had a professional and friendly experience with our team. Those are two qualities we value and always aim to provide in our service. I am also glad to hear that Ever was a great help to you and that he went above and beyond in his service to you. Thank you for choosing us and I hope you come see us again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

We are not quite sure we understand, yet please know that you are important to us. If there is anything we can do to resolve your issue we would appreciate the opportunity to do so. Please let us now how we can ensure your complete satisfaction. Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

There is nothing here that we can't fix. Please contact me tomorrow or at your earliest convenience so that we can apply your coupon. And, if you call your sales consultant they would be glad to set-up a training session to explain Apple CarPlay. We want you to love your vehicle, and in doing so let's help you with your needs. From your username in this review we cannot contact you, and hope that you might reach out to us. Thank you for the opportunity to serve you better. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for the wonderful review, what a wonderful compliment Nice place, fast service and nice people. We appreciate your loyalty of coming from across town to service with us.

INFINITI of South Bay responded

Thank you so much for your positive review and for tagging our Service Manager as well as Edson and Jerry, two of our service advisors. We are grateful that you've shared with others that you my team has always provided good work and a thorough job. We appreciate your loyalty and your business. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thanks! We're glad you found our service department to be speedy and that you would recommend anyone to come visit us for their needs. We will be sure to let our service team know of this review and we hope to see you again soon! Carlos Robles Service Manager INFINITI Of South Bay

INFINITI of South Bay responded

Thank you so much for your kind words and for taking the time to leave us this review. We're glad to hear that you found our team knowledgable, friendly and overall a great staff to work with! We appreciate your business and hope to see you again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you! It is great to hear everything was done quickly and to your satisfaction! We're glad to hear you found our staff was so knowledgeable and helpful. We want all our clients to have a comfortable and stress-free experience with us. We appreciate your business and hope to see you back again. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you! We feel honored knowing that you trust us and that you find us very patient and communicated during your time here. We appreciate you being a loyal customer and are looking forward to seeing you again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay