Carlos Robles | Page 5

INFINITI of South Bay responded

Elaine, Thank you for the great review of your service visit here at INFINITI of South Bay. It's awesome to hear that Jerry is providing exceptional customer service. Thank you for your business and your time in letting others know about your experience with us. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hey Mark! It's great to see that you've chosen INFINITI of South Bay for your INFINITI service needs, thank you for your business. And, thank you for letting us know that your service advisor Edson keeps in communication with you during your visit on what your vehicle needs. Our service advisors understand that good communications results in high customer satisfaction. We appreciate your recommendation and that you took the time to leave such a positive review. Thank you, Kelvin Bratcher Principal & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Padrica, Thank you for taking your personal time to leave us such a great review. And thank you for letting us know that Carlos did an excellent job. As our Service Manager he works hard to make sure that all clients that visit our dealership receive an exceptional service experience. We appreciate your business, and your blessing - thank you! Kelvin Bratcher Principal & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you, thank you, thank you!!! Thank you for recognizing all of our team members for providing a great experience and delivering amazing customer service. And isn't it special when people go above and beyond. Well that's the type of employees we have here at INFINITI of South Bay. We appreciate the cognition and are pleased to learn that you are happy with your new INFINITI. Sincerely, Kelvin Bratcher Principal & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Kevin, Thank you so much for your review! We are so happy to hear that your car was serviced to your satisfaction, and that you found the prices to be reasonable. Thank you for recognizing some of our employees in your review; we're always glad to hear that our employees were friendly and helpful. Good to hear you had an excellent experience! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Felix, We are very happy to hear that you had polite and excellent service. Here at INFINITI, we strive to provide our customers with the best service possible. Thank you for the recommendation and for your business! We also appreciate that you recognized so many employees in your review. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

We are so glad to know that you love to come to INFINITI of South Bay to get your car serviced. And thanks for the call-out for our professionalism. It's easy to work for clients like you! Thank you for your loyalty to INFINITI of South Bay. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for your loyalty to the INFINITI brand for over 30 years of ownership. Seems that when you find a good thing that you stick with it. Thank you for your positive review of my team and your experience at INFINITI of South Bay. We appreciate your business. Kelvin Bratcher Owner & General Manager INFINITI of South Bay