Carlos Roman
Carlos Roman at Universal Hyundai

Carlos Roman | Page 6

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
149 Reviews

Dealership Experience

14 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

5.0

149 Reviews

Write a Review

149 Reviews of Carlos Roman

March 11, 2022

Dealership Rating
Employee Rating

Everything was handle the way they supposed to handle. The staff was really professional and patient with us. More

by DULKIAMUSCADIN64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Faria, Simo Bassi , Jacob McNeely

Mar 11, 2022

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 19, 2022

Dealership Rating
Employee Rating

good location very good service, good cars and i feel sstisfied for buy a Hyunday santa fe More

by MORALESRENATO15
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Feb 20, 2022

Universal Hyundai responded

Thank you for taking the time to write this review, Renato! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 20, 2021

Dealership Rating
Employee Rating

Carlos and the others made the experience super easy, they are really helpful and knowledgeable. I love my first Tucson. More

by JCUEVAS0922
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera, Simo Bassi

Dec 20, 2021

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Tucson, and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 20, 2021

Dealership Rating
Employee Rating

Nice people good service i m so happy with the service that they offer me More

by AMINALI856
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

Dec 20, 2021

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. Thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 17, 2021

Dealership Rating
Employee Rating

Carlos is one of the best salesman felt like a family member great man thank u More

by MARTHAORTIZ2208
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

Universal Hyundai responded

Thank you so much for your kind words for Carlos, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 13, 2021

Dealership Rating
Employee Rating

Very nice people and staff to work with. Made the whole process very easy. Thanks. More

by DANONYMOUSDVM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Dec 13, 2021

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 12, 2021

Dealership Rating
Employee Rating

Alexis Ramos and Carlos Roman made the car buying process fast and easy . Very satisfied with overall experience . I will highly recommend - so happy with my 2022 Palisade More

by Gerenarose
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Alexis Ramos - 5 stars

Dec 12, 2021

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Carlos and Alexis delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 17, 2021

Dealership Rating
Employee Rating

Mr. Carlos Roman is a relly good sales person, the sales experiences was nice good people work in the dealer, as soon i left the dealer at 6 pm after 20 min with the car and turn on the light found lights w More

by f2tone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2021

Universal Hyundai responded

We are happy to hear that you had a positive experience working with Carlos but we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 05, 2021

Dealership Rating
Employee Rating

Great buying experience. Very friendly staff and no pressure to buy any cars. Will definitely recommend to anyone that is looking to buy a new car. More

by JVLTRANSPORT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 02, 2021

Dealership Rating
Employee Rating

The best option on central Florida and surrounding for all your Hyundai needs and Carlos Roman is the best sales man he always get the best options for my family More

by juan Casariego
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez

Nov 02, 2021

Universal Hyundai responded

It's great to hear that Carlos and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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