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Carlos Roman
Carlos Roman at Universal Hyundai

Carlos Roman | Page 7

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
151 Reviews

Dealership Experience

15 yrs

Industry Experience

15 yrs

5.0

151 Reviews

Write a Review

151 Reviews of Carlos Roman

November 05, 2021

Dealership Rating
Employee Rating

Great buying experience. Very friendly staff and no pressure to buy any cars. Will definitely recommend to anyone that is looking to buy a new car. More

by JVLTRANSPORT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 05, 2021

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 02, 2021

Dealership Rating
Employee Rating

The best option on central Florida and surrounding for all your Hyundai needs and Carlos Roman is the best sales man he always get the best options for my family More

by juan Casariego
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez

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Nov 02, 2021

Universal Hyundai responded

It's great to hear that Carlos and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 11, 2021

Dealership Rating
Employee Rating

Carlos was definitely a good sales person. He helped with questions and was very patient. More

by TARISHAJOHNSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 11, 2021

Universal Hyundai responded

Tarisha, Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 27, 2021

Dealership Rating
Employee Rating

My experience with a very pleasant and exciting one. The sales representative was very patient and well informed about all the amenities the vehicle has to offer. More

by ED_B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 27, 2021

Universal Hyundai responded

Thank you for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 13, 2021

Dealership Rating
Employee Rating

My Experience at Universal Hyundai was GREAT. The customer service was awesome and I am so happy with my car. Carlos Roman was so helpful and knowledgeable about all vehicles and took his time witch More

by angiemerced
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford

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Sep 13, 2021

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Hyundai Santa Fe, and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 03, 2021

Dealership Rating
Employee Rating

Everything was great they took care of what I needed and wanted. I will be back and send other people there for the same service More

by JOSHUALONG81
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Simo Bassi

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Sep 04, 2021

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 27, 2021

Dealership Rating
Employee Rating

Excellent, amazing, outstanding service received from carlos roman, thank you More

by icornielle14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Aug 27, 2021

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 04, 2021

Dealership Rating
Employee Rating

I’ve been buying cats from Universal Hyundai from the past 13 years. It’s a great dealership and will surely consider them again for future purchases More

by DANIFREICHOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Aug 04, 2021

Universal Hyundai responded

Thank you for sharing your thoughts about your experience with Universal Hyundai. We truly appreciate your repeat business and look forward to assisting you with any future automotive needs! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 11, 2021

Dealership Rating
Employee Rating

Can’t go freely to see the new cars be nice if you can go inside before you see the sales men Whit out to feel pressure More

by Starland00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 12, 2021

Universal Hyundai responded

Thank you so much for your feedback! We are so glad to see that you had an overall positive experience, and please don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 25, 2021

Dealership Rating
Employee Rating

Todo excelente un muy buen trabajo y la atención al cliente magnífico noo ok hay quejas de nada , la atención del sr Carlos Román lo mejor gracias More

by GERARDOBRACHO9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera, Simo Bassi

Print
Jun 25, 2021

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well with Carlos and we hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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