Carlos Sanchez | Page 3

My Service Experience Carlos did an amazing job taking care of my car, tremendous service and I will definitely come back and recommend your services. Thank you very muc Carlos did an amazing job taking care of my car, tremendous service and I will definitely come back and recommend your services. Thank you very much, More

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car needed mechanical attention - 2005 Civic: had some starting issues. went to 2 mechanics THEN to the dealer. Carlos seemed to know problem almost immediately. He also gave me op 2005 Civic: had some starting issues. went to 2 mechanics THEN to the dealer. Carlos seemed to know problem almost immediately. He also gave me options--since money was an issue. I've had the vehicle for about 10 years. It runs better now than when I purchased it. Since I needed to leave the vehicle overnight, Matt drove me to a car rental place. He was so courteous and helpful. If you have a Honda, go where they KNOW Hondas. I learned a good lesson. Carlos and Matt were helpful and this is the place I will rely on. More

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Steven Poncelet is the Best! I was shopping for a newer used car and had the best and most honest experience with Steven Poncelet at this Dealership! Ask for him, he is up-front a I was shopping for a newer used car and had the best and most honest experience with Steven Poncelet at this Dealership! Ask for him, he is up-front and truly listens to what is is you are looking for. You will not be disappointed! More

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Service advisor was excellant and they met te time suggested One of the best dealerships I have ever worked with. The sales manager says hello every time he sees me and the service department is excellent. One of the best dealerships I have ever worked with. The sales manager says hello every time he sees me and the service department is excellent. More

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Superior Servuce! I always have an outstanding experience every time I drive to headquarter Honda in the Clermont. I actually live in College Park so there is a Honda d I always have an outstanding experience every time I drive to headquarter Honda in the Clermont. I actually live in College Park so there is a Honda dealership right around the corner from me. They go above and beyond and exceed my expectations in customer service. Every single person that crosses my path is friendly and helpful. They are quick to get you in and out and I appreciate that! More

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Excellent The best dealer, experience and purchase. I reconmend it and I appreciate the good service como siempre. I hope to do future business. Thank you The best dealer, experience and purchase. I reconmend it and I appreciate the good service como siempre. I hope to do future business. Thank you More

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Never again Came here to buy our car in February. Was asked to write a review that night. Big mistake. I should have waited. not only was our loan paperwork botc Came here to buy our car in February. Was asked to write a review that night. Big mistake. I should have waited. not only was our loan paperwork botched and I had to come back a week after purchasing to sign MORE paperwork. They gave us two keys with the keyless entry on them, one is actually being held together with SCOTCH tape, because that is how it waa given to them. If I want a new key $150. Um no, looks like scotch tape key for the win! We had the TPMS system start erroring out within days of driving off the lot. Instead of showing the service I have had at other dealers when something has happened they want me to pay out of pocket for something that should have been checked. I am also still waiting on my incentive for coming out and test driving with them. Last time my husband came in to get work done he was told it would take about an hour, 3 hours later his car was finished. Brought the car in today to get recall work done and an oil change was told over the phone that it would be approx an hour, got here and was more likely 2 hours. So needless to say I am not exactly happy. Next time I get a car I am going back to GM. I will only set foot in this place if I absolutely have to, and even then I may just send my husband. More

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Great no words to describe my experience Excellent Excited and excellent experience will recommend your dealship Honda is the way to GO great professional salesperson make you fell just at home Love Excited and excellent experience will recommend your dealship Honda is the way to GO great professional salesperson make you fell just at home Love the way they worked with me Thank you More

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Everything went as promised, I have rated the service as 5 star. Carlos was terrific! Your evaluation is TOO LONG! Yes, this report is too lond. I'lll tell you I don't appr I have rated the service as 5 star. Carlos was terrific! Your evaluation is TOO LONG! Yes, this report is too lond. I'lll tell you I don't appreciate this part of your evaluation!! More

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quick and friendly service No one wants to have car problems, especially on vacation! Needed a new starter and Carlos was exceptionally helpful. My car was ready the next day! t No one wants to have car problems, especially on vacation! Needed a new starter and Carlos was exceptionally helpful. My car was ready the next day! thanks to all. More

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