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Carlos Sanchez
Refer Me
38 Reviews
Hometown: Bayonne, NJ Spoken Languages: English & Spanish Why I Enjoy Assisting You: I find great joy in knowing that your vehicle will be road-worthy; keeping both you & your family safe. Hobbies: Soccer, fishing, poker, & most sports Interesting Fact My Co-workers Don't Know: I used to be a daredevil, but not anymore.
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38 Reviews of Carlos Sanchez
October 24, 2018
My New Princess CRV Working with this amazing team made my new car purchase flow extremely smoothly. I arrived with a hum in my engine and left with a fabulous new state Working with this amazing team made my new car purchase flow extremely smoothly. I arrived with a hum in my engine and left with a fabulous new state of the art vehicle!! More
by Princess
Other Employees Tagged: Leon Miller, Matt Neusch , Robert Marquez
Helpful 
October 18, 2018
Lack of integrity and honesty I purchased a 2019 Honda Odyssey E-XL. What a joke that was... For my curiosity I search in the dictionary what Odyssey meant this what I found: I purchased a 2019 Honda Odyssey E-XL. What a joke that was... For my curiosity I search in the dictionary what Odyssey meant this what I found: "a long wandering or voyage usually marked by many changes of fortune" Definitely matches what horror I have gone. The sales team explicitly said that the EX-L had WI-FI (Hot Spot). I left with the van and of course I was excited to start using all the gadgets. The first thing I noticed the van is horrendously noisy. It is very safe since you do not coffee to stay awake. The noise is so loud that I could see owners of Honda to be wearing hearing aid at early stage of their life. BE CAREFUL WITH YOUR KIDS THEY WILL AFFECTED MORE THAN AN ADULT. The middle row, you need a crane to take out of the vehicle, DO NOT ATTEMPT TO DO IT BY YOURSELF. Of course by now you have guessed it NO WI-FI. In my kind of work I did not know how essential is my connection to the world. I purchased as well a Silverado that has been awesome (It has like all GM product WI-FI). I wonder if the automobile industry is going at the same speed that hotels 5 years ago, where they were charging you for WI-FI. It should be standard equipment we are in 2018. Driving the Honda is not piece of cake either, I do not know what is the big emphasis that the Honda is top notch are you kidding me? Now the service Department is another disaster, they tell that the car is going to be ready at this time well, add 24 hours to it because it is not. Integrity and Honesty are very important for me, and they lack of that quite a bit. More
by Jack
Other Employees Tagged: Fernelys Santana , Robert Marquez
August 07, 2018
Routine Oil Change. The people are always friendly and helpful. The comfort in the waiting area is excellent. I liked having a newspaper to read. I suggest you post in The people are always friendly and helpful. The comfort in the waiting area is excellent. I liked having a newspaper to read. I suggest you post instructions on how to operate the coffee machine. Not everybody owns a Keurig - the coffee was hidden in the cabinet. Again, a friendly person helped me. More
by hvicjr62
July 16, 2018
Amazing Service but The service department is second to none. Great people great service great waiting area. The sales department has great people and service but the pri The service department is second to none. Great people great service great waiting area. The sales department has great people and service but the pricing is WAY high compared to other dealerships. I could lease the car in NY and have it transferred down cheaper than buying it at the FL dealership. More
by Vsanto73
Other Employees Tagged: I spoke with a 2 young ladies and a young gentleman besides Carlos. Everyone was great!!!
July 07, 2018
New car buying As always the service at HQ Honda was outstanding. Regarding the purchase of the new car I would like to send high acknowledgement to Mike and John f As always the service at HQ Honda was outstanding. Regarding the purchase of the new car I would like to send high acknowledgement to Mike and John for their service in purchasing the car. To John for keeping me updated on the status of getting the car to your location and to Mike for obtaining the car and delivering to the location despite driving in severe weather conditions. In addition to that I appreciate the fact that both men stayed at your location beyond their normal duty hours to ensure that everything was correctly accomplished. Both are true professionals in every sense and deserve recognition of the highest order. More
by PhilaSpecial
Other Employees Tagged: Mike Jahangir, Jose Martinez, John Shelling , Vanessa Aybar, Stephanie Vargas, The escapes me right now but the person I worked with at Finance was also very good,
June 12, 2018
best coupons in town the staff is very helpful and friendly. I used the coupon I got in the mail and decided to have another service don. My 2004 Honda runs like a dream. the staff is very helpful and friendly. I used the coupon I got in the mail and decided to have another service don. My 2004 Honda runs like a dream. More
by sutlk001
Other Employees Tagged: Jose Martinez, Daniel Blakely , Vanessa Aybar
June 05, 2018
Great Service Rita is a great service representative. I had a flat tire and Rita made sure I got right in near close of business. Thank you Rita. Carlos and Rita is a great service representative. I had a flat tire and Rita made sure I got right in near close of business. Thank you Rita. Carlos and Rita took care of my CRV when the engine did not have power because of a non-honda engine filter. They even helped with the change of my windshield wipers! Now that is service and that is why I service my CRV at Headquarter Hionda. GREAT SERVICE and BEYOND EXPECTATIONS. More
by CHUCK16059
Other Employees Tagged: Rita Beni
May 29, 2018
Headquarter Honda A Great Dearlership To Buy A Car From I had always taken my Civic to Headquarter Honda for service but had not bought a car from them yet. While I was there for service I met Steve Poncele I had always taken my Civic to Headquarter Honda for service but had not bought a car from them yet. While I was there for service I met Steve Poncelet , a salesman with them. My plan was to buy a FIT. He made me a great offer but I decided to go bigger on his recommendation. The car I really wanted was an HR-V but didn’t think I could afford it for a second vehicle. He was able to put a deal together that fit my budget. The car has been everything I had hoped for. Doing business with Steve and Headquarter Honda was a great buying experience. Everyone goes out of their way to be helpful. In the future they will be doing my service and the place I will go to buy a Honda More
by TomRSV4
Other Employees Tagged: Thomas Maier, Rita Beni , Robert Marquez, Steven Poncelet
May 10, 2018
Excelent Service! Your service and employees are great! I am always satisfy with your services. I have never seen or been to a dealer that is so efficient with all you Your service and employees are great! I am always satisfy with your services. I have never seen or been to a dealer that is so efficient with all your services. Thank you! More
by sanysam
Other Employees Tagged: Mike Gippert, Jose Guevara, Jennifer De La Hoz, Andrew Burke, T.J. Burke , Vanessa Aybar, Robert Marquez, Stephanie Vargas, Luis Vega
May 09, 2018
Respect and honesty We love this dearship. We bought the crv there and always take care of us. We stopped into the service depot yesterday because we had had a flat tir We love this dearship. We bought the crv there and always take care of us. We stopped into the service depot yesterday because we had had a flat tire. We wanted all of the tires checked and also asked to have the oil,changed.....we didn’t have an appointment but true to form they took car of the car and did it quickly! Carlos was terrific More
by Sue
