Carlos Scott | Page 4
Service Advisor
Banister Ford of Marlow Heights
5000 Auth Rd.
Marlow Heights, MD 20746
60 Reviews
Write a Review60 Reviews of Carlos Scott
June 17, 2023
The service was excellent, well mannered and good hospitality I’ll give you guys a 10 hospitality I’ll give you guys a 10 More
Other Employees Tagged: Chris Oyedeji
June 10, 2023
This is the 5th vehicle my family and I have purchased from Banister. I expected a long wait and the normal run around. However, this time I was surprised at the prompt service and professionalism sho from Banister. I expected a long wait and the normal run around. However, this time I was surprised at the prompt service and professionalism shown towards me!!! More
Other Employees Tagged: Evelyn Betancourt, Devron Stevenson, Shanise Craft, Chin Anasoh
June 01, 2023
Fast, friendly, and professional! No added pressure. Would be nice if they throw in a car wash after servicing the vehicle. Carlos was knowledgeable, efficient, and kept me informed d No added pressure. Would be nice if they throw in a car wash after servicing the vehicle. Carlos was knowledgeable, efficient, and kept me informed during the entire process. More
May 31, 2023
Very bad experience! The service department is not trustworthy and I feel like I was not treated as a valuable customer The service department is not trustworthy and I feel like I was not treated as a valuable customer More
Other Employees Tagged: Yadira Kauffman
May 28, 2023
I got my car evaluated two weeks ago to fix a transmission issue and Carlos said he would call me back when the parts arrived. Now I had had to call and apparently there is no record of this in t transmission issue and Carlos said he would call me back when the parts arrived. Now I had had to call and apparently there is no record of this in the system and Carlos forgot what he told me. Further, the technician I was told that handled the car is in Florida and can’t be reached so I’m stuck worrying if my transmission is going to fail. The only remedy offered after several calls was to bring the car back after the holidays and start all over again. Very unprofessional More