Carlos Trindade | Page 3

Very communicative and customer oriented dealership. Very communicative, customer oriented dealership, who want to meet the needs without price gouging their customers. Very communicative, customer oriented dealership, who want to meet the needs without price gouging their customers. More

by dlamontagne14 Verified Customer Verified Customer

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There is almost nothing they could have done to make my experience worse. The dealership was horribly unprepared for us to test drive the specific car we were interested in despite us notifying them that w experience worse. The dealership was horribly unprepared for us to test drive the specific car we were interested in despite us notifying them that we would be coming with several days notice. When we arrived, the car was dirty and had bumper stickers on it, including one with profanity (it said “sucks dick”). We were ready to purchase the car the day we showed up to test drive it, but left after such an underwhelming and disappointing experience. The only reason we returned was because this specific car was difficult to find, but even through what should have been a quick process of sorting out the paperwork, Andrew managed to make our opinion of Executive Kia even worse by making repeated errors in the paperwork all while insulting and belittling us. Thankfully, we were able to work with other people when we came to pick up the car. Chin and Carlos were the only people we interacted with who were professional and helpful. Chin went above and beyond to ensure the customer experience was satisfactory. More

by kia Verified Customer Verified Customer

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Andrew was easy to work with, he was knowledgeable about the car we were interested in. We were able to get the vehicle on the same day with our trade in and had everything set up for us by the time we left the car we were interested in. We were able to get the vehicle on the same day with our trade in and had everything set up for us by the time we left. It was a pleasant experience and never felt stressful. More

by csimpson0910 Verified Customer Verified Customer

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Good experience. Good people.helped me navigate a different registration process than they were used to and everything went well Good people.helped me navigate a different registration process than they were used to and everything went well More

by caljs88 Verified Customer Verified Customer

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I Love Executive Kia, everyone is great and very helpful. I yank you Chin and Rick. I yank you Chin and Rick. More

by afdaa01AnnaDAnna Verified Customer Verified Customer

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Pleasant to deal with. Knew many of the features of the vehicle. However, no knowledge of EV Charging, how to charge or where or what app to use. The vehicles way to get yo Knew many of the features of the vehicle. However, no knowledge of EV Charging, how to charge or where or what app to use. The vehicles way to get you to a charger doesn’t work. You have to download other apps and you’re limited to where you can charge non-Tesla. Those things were not explained. Need better training to be able to explain to buyers what to expect if you don’t own a home and if you can’t install a level 2 charger at home. Charging time is way more that was told. More

by Erick Verified Customer Verified Customer

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Ouafaa was awesome, she was patient, funny and knowledgeable about the vehicle and covered everything and introduced me to service to make my first oil change appointment. Carlos went over al knowledgeable about the vehicle and covered everything and introduced me to service to make my first oil change appointment. Carlos went over all the paperwork, explained everything and answered all my questions. Thank you to both. Linda Demers More

by LPDEMERS Verified Customer Verified Customer

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Kevin was very helpful and gave good information about the car. The office helped in getting the paprework through quickly. Good Job. the car. The office helped in getting the paprework through quickly. Good Job. More

by h_sr17 Verified Customer Verified Customer

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Carlos is sincere and helpful. Willing to purchase from him again, for sure. Saved us money on ex wnty Willing to purchase from him again, for sure. Saved us money on ex wnty More

by bwiley1 Verified Customer Verified Customer

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Sales person Ouafaa K. Contacted me about my lease end. She was able to make a good deal to enable me to lease a new one Contacted me about my lease end. She was able to make a good deal to enable me to lease a new one More

by geraldgolia Verified Customer Verified Customer

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