Carlos Umana
Carlos Umana at Westbury Toyota

Carlos Umana

Sales Consultant

Westbury Toyota

1121 Old Country Rd
Westbury, NY 11590

4.9
81 Reviews
4.9

81 Reviews

Write a Review

81 Reviews of Carlos Umana

May 16, 2025

Dealership Rating
Employee Rating

Thank you Katiosca Reyes in the service department she was very friendly, patient and answered all my questions. She gets a 10. Everyone was very nice. The best part was everything was very organized and More

by JSHEPPARD73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Westbury Toyota responded

We're delighted to hear that Katiosca and the team provided such a positive experience at Westbury Toyota! It's great to know you found everything organized and clean. Enjoy your RAV4, and thank you for choosing us!

May 15, 2025

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Employee Rating

Wonderful salesman Carlos Umbura. Patient , honest and professional person. A pleasure to work with. Thank you More

by Amtewes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2025

Westbury Toyota responded

We're delighted to hear that Carlos provided you with such a positive experience at Westbury Toyota. Thank you for sharing your feedback!

October 28, 2024

Dealership Rating
Employee Rating

Just writing this review to let everybody know in Long Island how professional Carlos Umana is. He made this process as simple as possible got me the payment I needed to be at. car was clean charged and r More

by Dcass1227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paulette Davy, Jennelle McKenzie, Mark Ansman, Alex Eitan, Jeremy Garcia, Randy Abreu , Yanira a very pleasant young lady. Call me 😂

Oct 28, 2024

Westbury Toyota responded

Thank you for the glowing review! We're delighted to hear that Carlos and Jeremy made your experience at Westbury Toyota smooth and memorable. We appreciate your family's continued trust in us, and we're here whenever you need assistance with anything automotive!

August 01, 2024

Dealership Rating
Employee Rating

Tomas Mejia of Westbury Toyota welcomed myself and addressed my concerns as I was in need of a vehicle, that day! I'm a three time, Toyota owner! Have always been satisfied by my purchase and ownersh More

by Ham Nolan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tomas Mejia

Aug 02, 2024

Westbury Toyota responded

Ham, we're delighted to hear that Tomas provided such exceptional service and helped you find the perfect Toyota RAV4 at Westbury Toyota. Enjoy your new ride!

June 29, 2024

Dealership Rating
Employee Rating

Great experience ! ! . Mr. Carlos Umaña was the best salesman and leasing consultant I have worked with smart courteous…. efficient comprehensive ! . Mr. Umaña 🙏 More

by oreart
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2024

Westbury Toyota responded

We're delighted to hear that Carlos provided such excellent service at Westbury Toyota! Thanks for sharing your positive experience with us, and we look forward to assisting you again in the future!

October 31, 2023

Dealership Rating
Employee Rating

Dealing with customers very good. Love to deal with them agiin. My helper John Lopez was very nice to me. More

by G.abraham
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Lopez, sales.

Oct 31, 2023

Westbury Toyota responded

It's great to know that you had a positive experience with John and our team at Westbury Toyota. We appreciate your feedback and look forward to assisting you again in the future!

Nov 01, 2023

G.abraham responded

The sales person John Lopez and his team were very good to me from the beginning to the end of the deal. I am happy to recommend to others about this dealership. Thanks.

October 12, 2023

Dealership Rating
Employee Rating

The General Manager at Westbury Toyota, Randy Abreu, runs a great dealership and his team is awesome! The sale went very smooth, from my first visit to test drive the vehicle with Carlos Umana and Luis Bono, More

by rzotos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Nunez, Randy Abreu , Luis Bono

Oct 12, 2023

Westbury Toyota responded

We're so glad to know that your experience with our team at Westbury Toyota was a smooth one! It's fantastic to see how much you appreciate the efforts of Randy, Carlos, Luis, and Jesus. Enjoy every mile in your new Toyota RAV4 Hybrid!

September 10, 2023

Dealership Rating
Employee Rating

Timely and courteous service. Liam was precisely excellent advisor and wonderful to understand what was needed More

by Vgirdhar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Eitan

Sep 11, 2023

Westbury Toyota responded

Thanks for choosing Westbury Toyota! We agree that Liam is an asset to our team and he will be delighted to know that his service made such a positive impact. See you next time!

Sep 10, 2023

Vgirdhar1 responded

Liam is exceptionally valuable asset to the Westbury Toyota Service Department, for his excellent customer service skills and he is motivated and tireless to extend help to his clients.

May 07, 2023

Dealership Rating
Employee Rating

Carlos Umaña gave us a personal attention and helped us to get a great deal. More

by Joglochrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2023

Westbury Toyota responded

We are glad to hear that Carlos found you a great deal. Thank you for choosing Westbury Toyota!

April 29, 2023

Dealership Rating
Employee Rating

Highly recommend the location salesman Carlos Umana great salesman’s purchased a venza. Very happy with purchase. Thanks again carlos Umana. More

by Bsafiev77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 01, 2023

Westbury Toyota responded

Thanks for the 5-star rating! We're pleased to hear about your positive experience with Carlos at Westbury Toyota. Congratulations on your purchase of a Venza, we are thrilled to know you are happy with it!

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