Dealership Experience
3 yrs, 6 mos
Industry Experience
3 yrs, 6 mos
149 Reviews
Write a Review149 Reviews of Carlos Villareal
October 23, 2025
I would’ve put 4 stars but Carlos didn’t check if my car was washed. It wasn’t. Overall Carlos that help me was great I give him 4 1/2 stars. I just wish they check if the workers from outside they actually was washed. It wasn’t. Overall Carlos that help me was great I give him 4 1/2 stars. I just wish they check if the workers from outside they actually do their job. This wasn’t the first time. I love what they did the new place remodel it. Not sure if I would go back. More
October 23, 2025
Service advisor was great. But who ever worked on the car was very sloppy and unprofessional. Left grease smudging on the hood and messed with my tablet in my vehicle playing But who ever worked on the car was very sloppy and unprofessional. Left grease smudging on the hood and messed with my tablet in my vehicle playing his own music. More
Other Employees Tagged: Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez , Carlos Gonzalez, Gihan Gutierrez
October 17, 2025
I phoned in for an appointment for the following day. Upon my arrival, I was greeted by my technician, Carlos. Carlos went over everything that needed to be checked and because I had an appointment, th Upon my arrival, I was greeted by my technician, Carlos. Carlos went over everything that needed to be checked and because I had an appointment, they should have the car ready in a short time which they did. Carlos also briefly showed around me the new facilities. Quite impressive. I joked, where is the pop corn machine. The new facilities can take care of that with the new amenities. I’ll be back. Great service More
October 13, 2025
I am very disappointed in the service. I went in asking for a battery assessment. Was charged for a diagnostic. Was told the diagnostic would go towards my battery fee and then later was d I went in asking for a battery assessment. Was charged for a diagnostic. Was told the diagnostic would go towards my battery fee and then later was denied that. You made me take my business elsewhere. I feel cheated. And then telling me that I misunderstood when this conversation was with my husband as well at the same time, makes the gaslighting worse. More
October 13, 2025
Fast service and the service advisor was very helpful had a great experience here t a great experience here t More
Other Employees Tagged: Anthony Moran
October 13, 2025
This dealership has always been friendly and helpful. I really appreciate all the help that I always get when I’m there all their staff is always very professional. I really appreciate all the help that I always get when I’m there all their staff is always very professional. More
Other Employees Tagged: Robert Pastor
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