Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
519 Reviews
4.8

519 Reviews

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519 Reviews of Carmen Alicea

January 05, 2026

Dealership Rating
Employee Rating

Carmen did a fantastic job and kept me informed They are very efficient and work hard to satisfy More

by juans7
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

January 03, 2026

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Employee Rating

Great service excellent communication. Williamson is not my regular local dealership and they treated me like it was, thank you!! More

by capt3915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2026

Dealership Rating
Employee Rating

Carmen is great, the dealership is extremely backlogged though in service. They probably need some more mechanics, but I'm loyal and will continue to go to Williamson as I have for over 30 years. More

by IKREPS
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

December 20, 2025

Dealership Rating
Employee Rating

Amazing service and amazing staff my go to for all my service needs. They always go above and beyond like no other dealership. More

by mikev11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 17, 2025

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Employee Rating

Best customer service ever She is the best Advisor in will son Cadillac I ?? the place More

by RUBENB4
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

December 14, 2025

Dealership Rating
Employee Rating

As usual I got great service and I didn't have to wait long. I wouldn't have any one else even look at my vehicle. More

by MR.WELLS,8O
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

December 14, 2025

Dealership Rating
Employee Rating

As usual I got great service and I didn't have to wait long. I wouldn't have any one else even look at my vehicle. More

by MR.WELLS,8O
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

December 10, 2025

Dealership Rating
Employee Rating

Some of the communication was inconsistent. That's the reason i'm giving her a five, she was, however, very pleasant and attentive.When I had a question or something came up , that was inconsist More

by soniaslaughter
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Santos

December 06, 2025

Dealership Rating
Employee Rating

Excellent customer service. Service department excellent. This is my 4th GMC/cadillac vehicle and I bought all from Williamson because of their service department. More

by Rnaz57
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

December 03, 2025

Dealership Rating
Employee Rating

Informative, Superb customer service. She is always accommodating and has the best attitude and service More

by cariecasslo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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