

441 Reviews
Write a Review441 Reviews of Carmen Alicea
April 29, 2025
If this is going to help me to fix my car I can write the complete story. But it's no necesary because you already has it.Each visit to service was a problem:(Remplace Battery)Didn't put back the battery cas complete story. But it's no necesary because you already has it.Each visit to service was a problem:(Remplace Battery)Didn't put back the battery case.(Oil change and tires rotation)Didnt reset the oil life for the next service.(Flat tired) I can't fix by miself because the jack wrench didn't fit on 20 nuts.How happen that? If the only service known by car is this.since 00000 miles! (3 times light engene on)1 No time for that.Only change oil today.2 Oh! Yes we change the purge pump."In warranty"Ok and after20 days again the ligth.3 We don't have the smoke for make the test.Come back Monday.Now is the supply gasoline pipe broken.$ 1080+ tax.Easy no? What do you think? If I came under warranty to supuse fixed and now the same problem doesnt has.What does that mean?IT WAS NOT THE PURGE PUMP . Would I be happy with the service? THANKS More
Other Employees Tagged: John Varela, Richard Loero , Tony Martinez, Stephanie Reyno, Mike Valladares, Yair Garrido , MECHANICS
April 15, 2025
Good service, efficient, just a little slow to complete the service, whether repair or maintenance. the service, whether repair or maintenance. More
Other Employees Tagged: Tony Martinez, Edgar Lacayo , Luis Sanchez
April 01, 2025
Last experience was so much better than previous one, I appreciate Carmen for her assistance and communication on vehicle status. appreciate Carmen for her assistance and communication on vehicle status. More
Other Employees Tagged: Richard Loero
March 30, 2025
Williamson Cadillac always does a great job servicing my vehicle. I've been doing business with them for over 8 years. I would recommend them to my friends and family. vehicle. I've been doing business with them for over 8 years. I would recommend them to my friends and family. More
March 25, 2025
Williamson is the best auto dealer and service department i have ever engaged with. i really thing Carmen Alicea is first rate and excellent professional. The guys who bring the cars and make sure the car i have ever engaged with. i really thing Carmen Alicea is first rate and excellent professional. The guys who bring the cars and make sure the car is charged and clean could be faster, better and more on top of finishing the job. More
Other Employees Tagged: Ed Williamson is a legend and sets the tone for his entire organization





