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Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.7
483 Reviews
4.7

483 Reviews

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483 Reviews of Carmen Alicea

September 07, 2025

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Employee Rating

Great service, loved the attitude and atmosphere, as well as attentiveness to my matter awsome More

by RAMONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Barraque, Beny Ledesma, Cesar Rojas

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August 28, 2025

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Employee Rating

Ouick prompt service able to answer all my questions and get my truck serviced and on my way More

by mikediaz1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Garrido

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Aug 29, 2025

Williamson Cadillac responded

It’s great to hear your visit was smooth and informative. We look forward to helping you again whenever you need us.

August 19, 2025

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Employee Rating

The people are very friendly, polite and courteous the service department is helpful in servicing your vehicle More

by Bja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike McKesson

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Aug 20, 2025

Williamson Cadillac responded

Thank you for your kind words; our team takes pride in creating a welcoming and attentive environment. We're glad the service department met your expectations.

August 17, 2025

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Employee Rating

I’ve been working with Williamson Cadillac for years they take good care of my car very grateful More

by JACOB98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo, Mike McKesson

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Aug 20, 2025

Williamson Cadillac responded

Your continued loyalty means a great deal to us. We're honored to care for your vehicle year after year.

August 15, 2025

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Employee Rating

Great attitude helps you right away. Keeps you informed while your vehicle is being worked on step by step. More

by LMANTARAS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2025

Williamson Cadillac responded

Thank you for your review. Keeping you informed every step of the way is part of our commitment to care.

August 15, 2025

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Employee Rating

This dealership does good work and fixed my car when I had a warranty claim More

by marlins702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

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Aug 20, 2025

Williamson Cadillac responded

We’re glad we could resolve your warranty claim efficiently. Your trust in our workmanship means a lot.

August 14, 2025

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Employee Rating

Gracias a Carmen por ayudarme con mi carro ya q tenia un recall, el servicio fue muy bueno y rapido. More

by lazarogg86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Garrido

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Aug 20, 2025

Williamson Cadillac responded

Gracias por tus palabras, y nos alegra saber que Carmen y Yair te ofrecieron un servicio rápido y eficaz con el recall.

August 11, 2025

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Employee Rating

The service was excellent and Carmen very professional the only is i lease my car. And i have to pay more on every service More

by TERESA.LAZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

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Aug 20, 2025

Williamson Cadillac responded

We’re glad Carmen provided excellent service, and we understand your concern about costs. Your feedback helps us better support our customers.

August 09, 2025

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Employee Rating

The dealer team is courteous and efficent while keeping you informed and comfortable during your stay. More

by jimpadron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Haeffner, Richard Loero , Stephanie Reyno, Ricardo Robinson, Diana Garcia

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Aug 20, 2025

Williamson Cadillac responded

We’re glad our team kept you informed and comfortable throughout your visit. Your kind words mean a lot.

August 08, 2025

Dealership Rating
Employee Rating

Great customer service Great communication helpful and reliable service will be bringing my other vehicle for service More

by OCOLLIERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Tony Martinez, Juan Santos , Rolando Pardo, Mike McKesson, Mike Valladares, Edgar Lacayo, Manuel Mundo, Fede Prudhomme

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Aug 20, 2025

Williamson Cadillac responded

Reliable service and clear communication are what we strive for. Thank you for trusting us with your vehicles.

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