Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
519 Reviews
4.8

519 Reviews

Write a Review

519 Reviews of Carmen Alicea

January 21, 2026

Dealership Rating
Employee Rating

I've used Williamson Cadillac service department for years. Very good customer service. Well informed and professional. More

by MINABEAUCHAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Tony Martinez, Edgar Lacayo, Manuel Mundo , Robert Perez, Parts Department, very personable

January 12, 2026

Dealership Rating
Employee Rating

Problem with air pressure in all 4 tires. ...OK now! Handled efficiently by Carmin Alecia! Thanks More

by HARRISNSTN
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 16, 2026

Williamson Cadillac responded

Thank you for your positive feedback; it’s our pleasure to provide you with excellent service.

January 05, 2026

Dealership Rating
Employee Rating

Carmen did a fantastic job and kept me informed They are very efficient and work hard to satisfy More

by juans7
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 09, 2026

Williamson Cadillac responded

Thank you for sharing your experience — we’re committed to keeping your future visits just as excellent.

January 03, 2026

Dealership Rating
Employee Rating

Great service excellent communication. Williamson is not my regular local dealership and they treated me like it was, thank you!! More

by capt3915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

We truly appreciate your review and are thrilled to know you had such a smooth experience with us.

January 02, 2026

Dealership Rating
Employee Rating

Carmen is great, the dealership is extremely backlogged though in service. They probably need some more mechanics, but I'm loyal and will continue to go to Williamson as I have for over 30 years. More

by IKREPS
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 09, 2026

Williamson Cadillac responded

Thank you for your kind review — we’re committed to delivering this level of service every time.

December 20, 2025

Dealership Rating
Employee Rating

Amazing service and amazing staff my go to for all my service needs. They always go above and beyond like no other dealership. More

by mikev11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

Your positive review made our day — thank you for trusting us with your vehicle.

December 17, 2025

Dealership Rating
Employee Rating

Best customer service ever She is the best Advisor in will son Cadillac I ?? the place More

by RUBENB4
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 09, 2026

Williamson Cadillac responded

We’re so happy to hear you enjoyed your experience, and we appreciate you choosing us.

December 14, 2025

Dealership Rating
Employee Rating

As usual I got great service and I didn't have to wait long. I wouldn't have any one else even look at my vehicle. More

by MR.WELLS,8O
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 09, 2026

Williamson Cadillac responded

Your satisfaction means a lot to us, and we’re grateful you took the time to share your experience.

December 10, 2025

Dealership Rating
Employee Rating

Some of the communication was inconsistent. That's the reason i'm giving her a five, she was, however, very pleasant and attentive.When I had a question or something came up , that was inconsist More

by soniaslaughter
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Santos

Jan 09, 2026

Williamson Cadillac responded

We’re grateful for your feedback and happy to know you had a great visit with us.

December 06, 2025

Dealership Rating
Employee Rating

Excellent customer service. Service department excellent. This is my 4th GMC/cadillac vehicle and I bought all from Williamson because of their service department. More

by Rnaz57
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 09, 2026

Williamson Cadillac responded

We’re so happy to hear you enjoyed your experience, and we appreciate you choosing us.

1
...

Dealership Inventory (129 Vehicles)

new 2026 Cadillac LYRIQ car, priced at $60,544
2026 Cadillac LYRIQ
new
Opulent Blue Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $63,419
2026 Cadillac LYRIQ
new
Argent Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Cadillac CT5 car, priced at $51,695
2026 Cadillac CT5
new
Black Raven exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac XT6 car, priced at $58,940
2025 Cadillac XT6
new
Argent Silver Metallic exterior
Automatic
Front-wheel Drive
new 2025 Cadillac XT5 car, priced at $45,590
2025 Cadillac XT5
new
Opulent Blue Metallic exterior
Automatic
Front-wheel Drive
new 2025 Cadillac XT6 car, priced at $55,290
2025 Cadillac XT6
new
Crystal White Tricoat exterior
Automatic
Front-wheel Drive