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Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.7
489 Reviews
4.7

489 Reviews

Write a Review

489 Reviews of Carmen Alicea

October 06, 2025

Dealership Rating
Employee Rating

Exceptional performance from Carmen service manager and fast service plus clean sealer and great hordurbs More

by SCUBA2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Rojas

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Oct 06, 2025

Williamson Cadillac responded

Carmen and Cesar will be thrilled to know their attention to detail and hospitality left such a great impression. Thank you for recognizing the care and warmth they bring to every visit.

October 05, 2025

Dealership Rating
Employee Rating

Everyone is very helpful. Also, service keeps you informed with your car status and approximate completion time. More

by KNIGHTSK1
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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Oct 05, 2025

KNIGHTSK1 responded

Everyone is very helpful. Also, service keeps you informed with your car status and approximate completion time.

September 29, 2025

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Employee Rating

Friendly, fast service, efficient, great customer service! All my issues resolved In a timely manner. More

by MONICA MENDOZA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela

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Oct 03, 2025

Williamson Cadillac responded

Thank you, Monica! We're thrilled to hear everything was resolved quickly and efficiently. Your kind words mean a lot to our team—we’re always here to provide friendly, top-notch service!

September 14, 2025

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Carmen is a great help she is always willing to help and leave the customer satisfied More

by AC7772021
Service Price Transparency
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Recommend Dealer
Yes
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Sep 15, 2025

Williamson Cadillac responded

Thank you for recognizing Carmen’s dedication and for trusting us with your vehicle.

September 14, 2025

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Employee Rating

La atencion de Carmen. Maria fue excelete. Pero no quede satisfecha del servicio al carro More

by Irasema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2025

Williamson Cadillac responded

Gracias por destacar la atención de Carmen; lamentamos que el servicio al vehículo no haya cumplido con tus expectativas y tomamos tu comentario muy en serio.

September 13, 2025

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Employee Rating

Excelente ,la atencion el servicio los trabajadores todo es de primera calidad.Richard es un excelente trabajador More

by YURIT_FONSECA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero , Tony Martinez, Mike McKesson, Edgar Lacayo, Diana Garcia, Manuel Mundo, Yair Garrido, Julio Lopez

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Sep 15, 2025

Williamson Cadillac responded

Gracias por tu elogio, Yurit. Nos alegra saber que Richard y el equipo te brindaron una experiencia de primera.

September 11, 2025

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Great responsibility caring all are true gentlemen happy i can trust them time to get a new car my dealership More

by BZALDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fede Prudhomme, Julio Lopez

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Sep 15, 2025

Williamson Cadillac responded

Thank you for your kind words and trust in our team. Carmen, Fede, and everyone involved are proud to provide the care and professionalism you deserve.

September 07, 2025

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Employee Rating

Great service, loved the attitude and atmosphere, as well as attentiveness to my matter awsome More

by RAMONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Barraque, Beny Ledesma, Cesar Rojas

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Sep 15, 2025

Williamson Cadillac responded

Thank you for your kind words, Ramon. We’re delighted that the team’s positive energy and attentiveness made your visit a great one.

August 28, 2025

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Employee Rating

Ouick prompt service able to answer all my questions and get my truck serviced and on my way More

by mikediaz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Garrido

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Aug 29, 2025

Williamson Cadillac responded

It’s great to hear your visit was smooth and informative. We look forward to helping you again whenever you need us.

August 19, 2025

Dealership Rating
Employee Rating

The people are very friendly, polite and courteous the service department is helpful in servicing your vehicle More

by Bja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike McKesson

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Aug 20, 2025

Williamson Cadillac responded

Thank you for your kind words; our team takes pride in creating a welcoming and attentive environment. We're glad the service department met your expectations.

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