Carmen Alicea

Service department is extremely hit or miss on customer experience. Required a lot of follow up on the customer side. Lack of empathy or understanding when interacting with my specific situation. experience. Required a lot of follow up on the customer side. Lack of empathy or understanding when interacting with my specific situation. More

by Aecabrera Verified Customer Verified Customer

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TUVE UNA UNA GRAN EXPERIENCIA, GRACIAS A CARLOS HERNÁNDEZ OSUNA, QUE ME ATENDIÓ PROFESIONALMENTE, HIZO UN BUEN TRABAJO Y CON MUCHA DEDICACIÓN, LOS RECOMIENDO 100%, GRACIAS!!! HERNÁNDEZ OSUNA, QUE ME ATENDIÓ PROFESIONALMENTE, HIZO UN BUEN TRABAJO Y CON MUCHA DEDICACIÓN, LOS RECOMIENDO 100%, GRACIAS!!! More

by RMLOPEZ1311 Verified Customer Verified Customer

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Outstanding Outstanding team, they go above and beyond my expectations with professionalism and gratitude They treat people with respect and make you feel welcome expectations with professionalism and gratitude They treat people with respect and make you feel welcome More

by DOLLARS2207 Verified Customer Verified Customer

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I've used Williamson Cadillac service department for years. Very good customer service. Well informed and professional. years. Very good customer service. Well informed and professional. More

by MINABEAUCHAMP Verified Customer Verified Customer

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Problem with air pressure in all 4 tires. ...OK now! Handled efficiently by Carmin Alecia! Thanks ...OK now! Handled efficiently by Carmin Alecia! Thanks More

by HARRISNSTN Verified Customer Verified Customer

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Carmen did a fantastic job and kept me informed They are very efficient and work hard to satisfy very efficient and work hard to satisfy More

by juans7 Verified Customer Verified Customer

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Great service excellent communication. Williamson is not my regular local dealership and they treated me like it was, thank you!! Williamson is not my regular local dealership and they treated me like it was, thank you!! More

by capt3915 Verified Customer Verified Customer

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Carmen is great, the dealership is extremely backlogged though in service. They probably need some more mechanics, but I'm loyal and will continue to go to Williamson as I have for over 30 years. though in service. They probably need some more mechanics, but I'm loyal and will continue to go to Williamson as I have for over 30 years. More

by IKREPS Verified Customer Verified Customer

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Amazing service and amazing staff my go to for all my service needs. They always go above and beyond like no other dealership. service needs. They always go above and beyond like no other dealership. More

by mikev11 Verified Customer Verified Customer

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Best customer service ever She is the best Advisor in will son Cadillac I ?? the place will son Cadillac I ?? the place More

by RUBENB4 Verified Customer Verified Customer

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