Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 6

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
522 Reviews
4.8

522 Reviews

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522 Reviews of Carmen Alicea

August 07, 2025

Dealership Rating
Employee Rating

Excellent service, they resolve my needs, the customer service is very good and very excellent More

by ZREQUE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

Thank you for your kind words. Resolving your needs with care is always our goal.

August 06, 2025

Dealership Rating
Employee Rating

Dear Williamson GMC Cadillac], I am writing to express my sincere gratitude for the exceptional service I received from Carmen Alicea during my recent visit to your dealership. The experience was nothing sho More

by LEODOMINGUEZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 20, 2025

Williamson Cadillac responded

Your heartfelt message means the world to us. Carmen is great, and we’re grateful she made your experience so memorable. Thank you for your trust and appreciation.

July 29, 2025

Dealership Rating
Employee Rating

Great service highly recommend the staff and all employees. Would highly recommend to all if your looking to purchase. More

by Tarik
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 30, 2025

Williamson Cadillac responded

It’s wonderful to hear our team earned your recommendation—thank you, Tarik. We’re proud to have made your visit exceptional.

July 27, 2025

Dealership Rating
Employee Rating

i been a customer of Williamson since 1985 when he was on SW. 88 st.and i like the service i get from them. More

by HAYMONBROWN
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2025

Williamson Cadillac responded

Since 1985, wow! Thank you! You’ve truly been part of our family, and we’re honored by your ongoing trust. Thank you for sticking with us through the years, Mr. Brown!

July 26, 2025

Dealership Rating
Employee Rating

The service center is just fine, but always feels overcrowded, impersonal and there is always an unnecessarily long wait. My wife came with me for the first time and asked me why Cadillac does not of More

by Kyle L
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Martin, the driver is fantastic! Very friendly and professional

Jul 28, 2025

Williamson Cadillac responded

We understand the crowd and wait times can impact the experience, and we’re actively working to improve those areas. Thanks for highlighting Martin’s professionalism—it makes a difference!

July 26, 2025

Dealership Rating
Employee Rating

Everything was fine Take a little longer to fixed but the car running good Thank you More

by SMATOS1103
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jul 28, 2025

Williamson Cadillac responded

We’re glad your car is running smoothly again, even if the fix took a bit longer than expected. Thank you for your patience and kind note.

July 25, 2025

Dealership Rating
Employee Rating

Bad service center, can’t get a hold of anyone and the problem for the car has not been fixed after 2 tries. great sales guy though More

by AVIDAHN
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Alberto Fernandez

Jul 25, 2025

Williamson Cadillac responded

We're sorry to hear about your experience with our service center and understand your frustration. We truly appreciate you recognizing your sales person and want to make things right on the service side as well. Please reach out to me directly at janelysp@wagmiami.com should you wish to discuss your experience further. Thank you.

July 23, 2025

Dealership Rating
Employee Rating

At Williamson Cadillac, they are Very nice people and professional they’ve help me with my problem More

by FURCY020
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Varela, Fede Prudhomme

Jul 25, 2025

Williamson Cadillac responded

It’s wonderful to hear that our team was able to help when you needed us most. Your thoughtful feedback reminds us why we do what we do.

July 22, 2025

Dealership Rating
Employee Rating

Service is great my vehicle was taken care of and it was clean when I pick it up thank you Williamson Cadillac More

by OCOLLIERSR
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Williamson Cadillac responded

We appreciate your kind words and are glad to hear your vehicle was returned in great shape—your satisfaction means everything to us.

July 18, 2025

Dealership Rating
Employee Rating

Getting picked up was a hassle. Also I believe my repair should have been covered by warranty but they refused. More

by charlotte.donn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Rita

Jul 21, 2025

Williamson Cadillac responded

Thank you, Charlotte—we're truly sorry for the inconvenience you experienced and appreciate you bringing this to our attention. If you'd like to discuss your concerns further, please feel free to reach me directly at janelysp@wagmiami.com.

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