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Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 7

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
526 Reviews
4.8

526 Reviews

Write a Review

526 Reviews of Carmen Alicea

July 25, 2025

Dealership Rating
Employee Rating

Bad service center, can’t get a hold of anyone and the problem for the car has not been fixed after 2 tries. great sales guy though More

by AVIDAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alberto Fernandez

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Jul 25, 2025

Williamson Cadillac responded

We're sorry to hear about your experience with our service center and understand your frustration. We truly appreciate you recognizing your sales person and want to make things right on the service side as well. Please reach out to me directly at janelysp@wagmiami.com should you wish to discuss your experience further. Thank you.

July 23, 2025

Dealership Rating
Employee Rating

At Williamson Cadillac, they are Very nice people and professional they’ve help me with my problem More

by FURCY020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Fede Prudhomme

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Jul 25, 2025

Williamson Cadillac responded

It’s wonderful to hear that our team was able to help when you needed us most. Your thoughtful feedback reminds us why we do what we do.

July 22, 2025

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Employee Rating

Service is great my vehicle was taken care of and it was clean when I pick it up thank you Williamson Cadillac More

by OCOLLIERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Stephanie Reyno, Mike McKesson, Mike Valladares, Edgar Lacayo, Diana Garcia, Yair Garrido

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Jul 23, 2025

Williamson Cadillac responded

We appreciate your kind words and are glad to hear your vehicle was returned in great shape—your satisfaction means everything to us.

July 18, 2025

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Employee Rating

Getting picked up was a hassle. Also I believe my repair should have been covered by warranty but they refused. More

by charlotte.donn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rita

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Jul 21, 2025

Williamson Cadillac responded

Thank you, Charlotte—we're truly sorry for the inconvenience you experienced and appreciate you bringing this to our attention. If you'd like to discuss your concerns further, please feel free to reach me directly at janelysp@wagmiami.com.

July 17, 2025

Dealership Rating
Employee Rating

Thanks for the service completed on My vehicle. Is performing well and smooth with better fuel economy More

by rafaelbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

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Jul 21, 2025

Williamson Cadillac responded

Thank you! We’re delighted that your vehicle is running smoothly and more efficiently—great service and results, just as it should be.

July 16, 2025

Dealership Rating
Employee Rating

Just went for the oil change and ended up with a 627. 00 dollars bill.They did not notify me prior of performing the job. Truck has only 17,000 miles. More

by CMEBRAVO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Mayorga, Beny Ledesma

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Jul 17, 2025

Williamson Cadillac responded

Thank you for your valuable feedback- we understand your concern and sincerely apologize for the unexpected charges and lack of prior notification. Transparency is key, and we appreciate you bringing this to our attention—if you'd like to discuss your experience further, please don't hesitate to reach out to me directly at janelysp@wagmiami.com.

July 15, 2025

Dealership Rating
Employee Rating

Its a great dealership every one is very nice and helpful. I enjoy takeing my vehicle there. Carmen alicea was very nice and helpful. More

by jorgegutierrez696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

Williamson Cadillac responded

Thank you, Jorge! We’re so pleased that Carmen’s kindness and support made your visits enjoyable. We are grateful for your continued support.

July 15, 2025

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Employee Rating

Professional. She and the mechanic very human with the problems of others. We need more people Like them . More

by Yigough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2025

Williamson Cadillac responded

We are so happy to know that Carmen and the technician showed such genuine care and humanity. Comments like yours remind us why compassion is at the heart of great service.

July 12, 2025

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Employee Rating

Gracias a Dios muy agradecido con ustedes y gracias por ser los mejores y tener una eficiencia tremenda More

by Cristian ferrufino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Garrido

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Jul 14, 2025

Williamson Cadillac responded

¡Mil gracias, Cristian! Nos alegra enormemente saber que nuestro equipo le brindó un servicio tan eficiente y que se siente agradecido por ello.

July 12, 2025

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Employee Rating

Great service so far every time I have reached out. No complaints so far with the services provided More

by DANIEL.BLANCO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2025

Williamson Cadillac responded

Thank you, Daniel—we're glad your experiences with us have been smooth and dependable. Your continued confidence means a great deal!

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