Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 7

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
522 Reviews
4.8

522 Reviews

Write a Review

522 Reviews of Carmen Alicea

July 17, 2025

Dealership Rating
Employee Rating

Thanks for the service completed on My vehicle. Is performing well and smooth with better fuel economy More

by rafaelbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Report | Print
Jul 21, 2025

Williamson Cadillac responded

Thank you! We’re delighted that your vehicle is running smoothly and more efficiently—great service and results, just as it should be.

July 16, 2025

Dealership Rating
Employee Rating

Just went for the oil change and ended up with a 627. 00 dollars bill.They did not notify me prior of performing the job. Truck has only 17,000 miles. More

by CMEBRAVO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Mayorga, Beny Ledesma

Report | Print
Jul 17, 2025

Williamson Cadillac responded

Thank you for your valuable feedback- we understand your concern and sincerely apologize for the unexpected charges and lack of prior notification. Transparency is key, and we appreciate you bringing this to our attention—if you'd like to discuss your experience further, please don't hesitate to reach out to me directly at janelysp@wagmiami.com.

July 15, 2025

Dealership Rating
Employee Rating

Its a great dealership every one is very nice and helpful. I enjoy takeing my vehicle there. Carmen alicea was very nice and helpful. More

by jorgegutierrez696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 16, 2025

Williamson Cadillac responded

Thank you, Jorge! We’re so pleased that Carmen’s kindness and support made your visits enjoyable. We are grateful for your continued support.

July 15, 2025

Dealership Rating
Employee Rating

Professional. She and the mechanic very human with the problems of others. We need more people Like them . More

by Yigough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 15, 2025

Williamson Cadillac responded

We are so happy to know that Carmen and the technician showed such genuine care and humanity. Comments like yours remind us why compassion is at the heart of great service.

July 12, 2025

Dealership Rating
Employee Rating

Gracias a Dios muy agradecido con ustedes y gracias por ser los mejores y tener una eficiencia tremenda More

by Cristian ferrufino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Garrido

Report | Print
Jul 14, 2025

Williamson Cadillac responded

¡Mil gracias, Cristian! Nos alegra enormemente saber que nuestro equipo le brindó un servicio tan eficiente y que se siente agradecido por ello.

July 12, 2025

Dealership Rating
Employee Rating

Great service so far every time I have reached out. No complaints so far with the services provided More

by DANIEL.BLANCO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 14, 2025

Williamson Cadillac responded

Thank you, Daniel—we're glad your experiences with us have been smooth and dependable. Your continued confidence means a great deal!

July 11, 2025

Dealership Rating
Employee Rating

Amazing service, amazing all around care. Very happy to have this dealership be the one i have to say for everything. More

by nimakasmaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Stephanie Reyno, Mike McKesson, Edgar Lacayo, Diana Garcia, Yair Garrido, Julio Lopez

Report | Print
Jul 11, 2025

Williamson Cadillac responded

Thank you for your review- your warm words mean a lot! We're honored to be your go-to dealership and thrilled that our team made you feel genuinely cared for.

July 08, 2025

Dealership Rating
Employee Rating

The worse experience My 2024 Escalade can’t be fixed because a hose no where to be found, the has been there for 20 days More

by PDELAGUARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 09, 2025

Williamson Cadillac responded

We sincerely apologize for the delay and understand how upsetting this situation must be. Your feedback is being carefully reviewed so we can improve our parts sourcing and better support you.

July 07, 2025

Dealership Rating
Employee Rating

Excellent work ! Excellent as always and attentive service. Everything was perfect.I've been with this dealer for very years. It's my favorite. More

by JOR_GAR
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Report | Print
Jul 09, 2025

Williamson Cadillac responded

We're honored to be your favorite dealership and appreciate your loyal visits over the years. It’s wonderful to hear that everything was perfect and that our attentive care continues to make a difference!

June 26, 2025

Dealership Rating
Employee Rating

Dealer in excellent in same day service! Carmen really ensured my car was worked on asap More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 07, 2025

Williamson Cadillac responded

Eddie, thank you for highlighting Carmen’s quick support—we're thrilled your vehicle was taken care of without delay. We appreciate your kind words and visit!

1
...
6
7
8
...
53

Dealership Inventory (200 Vehicles)

new 2026 Cadillac XT5 car, priced at $55,315
2026 Cadillac XT5
new
Opulent Blue Metallic exterior
Automatic
Front-wheel Drive
$55,315
View Details
new 2026 Cadillac XT5 car, priced at $57,415
2026 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive
$57,415
View Details
new 2026 Cadillac LYRIQ car, priced at $60,219
2026 Cadillac LYRIQ
new
Argent Silver Metallic exterior
Automatic
Rear-wheel Drive
$60,219
View Details
new 2026 Cadillac OPTIQ car, priced at $73,833
2026 Cadillac OPTIQ
new
Black Raven exterior
Automatic
All-wheel Drive
$73,833
View Details
new 2026 Cadillac LYRIQ car, priced at $60,544
2026 Cadillac LYRIQ
new
Opulent Blue Metallic exterior
Automatic
Rear-wheel Drive
$60,544
View Details
new 2026 Cadillac OPTIQ car, priced at $78,749
2026 Cadillac OPTIQ
new
Black Raven exterior
Automatic
All-wheel Drive
$78,749
View Details
View All Inventory