Carmen Alicea | Page 9

Carmen has excellent customer service! She was extremely helpful in keeping us informed of repairs. Thanks again Carmen! She was extremely helpful in keeping us informed of repairs. Thanks again Carmen! More

by ERIC90008 Verified Customer Verified Customer

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Carmen's service, as always, is super attentive and helpful. She always tries to resolve the issue as quickly as possible and gives you tips so that the day doesn't seem so long. helpful. She always tries to resolve the issue as quickly as possible and gives you tips so that the day doesn't seem so long. More

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The dealership is good,clean,friendly,courteous, and professional. The waiting room is entertaining but not to comfortable when waiting 3 hours. professional. The waiting room is entertaining but not to comfortable when waiting 3 hours. More

by BLUMPKINS64 Verified Customer Verified Customer

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If this is going to help me to fix my car I can write the complete story. But it's no necesary because you already has it.Each visit to service was a problem:(Remplace Battery)Didn't put back the battery cas complete story. But it's no necesary because you already has it.Each visit to service was a problem:(Remplace Battery)Didn't put back the battery case.(Oil change and tires rotation)Didnt reset the oil life for the next service.(Flat tired) I can't fix by miself because the jack wrench didn't fit on 20 nuts.How happen that? If the only service known by car is this.since 00000 miles! (3 times light engene on)1 No time for that.Only change oil today.2 Oh! Yes we change the purge pump."In warranty"Ok and after20 days again the ligth.3 We don't have the smoke for make the test.Come back Monday.Now is the supply gasoline pipe broken.$ 1080+ tax.Easy no? What do you think? If I came under warranty to supuse fixed and now the same problem doesnt has.What does that mean?IT WAS NOT THE PURGE PUMP . Would I be happy with the service? THANKS More

by ROMMELMEDRANO Verified Customer Verified Customer

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Well run and organized that gets an oil change done quickly. I will go back again. quickly. I will go back again. More

by wghulet Verified Customer Verified Customer

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Good service, efficient, just a little slow to complete the service, whether repair or maintenance. the service, whether repair or maintenance. More

by Jolovi5 Verified Customer Verified Customer

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Last experience was so much better than previous one, I appreciate Carmen for her assistance and communication on vehicle status. appreciate Carmen for her assistance and communication on vehicle status. More

by Karren Verified Customer Verified Customer

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Williamson Cadillac always does a great job servicing my vehicle. I've been doing business with them for over 8 years. I would recommend them to my friends and family. vehicle. I've been doing business with them for over 8 years. I would recommend them to my friends and family. More

by DANIEL.TAYLOR003 Verified Customer Verified Customer

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Even though it took a while for my car to be ready. I was giving updates and the waiting area was comfortable. I was giving updates and the waiting area was comfortable. More

by Everett.Victoria Verified Customer Verified Customer

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Williamson is the best auto dealer and service department i have ever engaged with. i really thing Carmen Alicea is first rate and excellent professional. The guys who bring the cars and make sure the car i have ever engaged with. i really thing Carmen Alicea is first rate and excellent professional. The guys who bring the cars and make sure the car is charged and clean could be faster, better and more on top of finishing the job. More

by dgershman Verified Customer Verified Customer

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