Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 8

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
526 Reviews
4.8

526 Reviews

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526 Reviews of Carmen Alicea

July 11, 2025

Dealership Rating
Employee Rating

Amazing service, amazing all around care. Very happy to have this dealership be the one i have to say for everything. More

by nimakasmaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Williamson Cadillac responded

Thank you for your review- your warm words mean a lot! We're honored to be your go-to dealership and thrilled that our team made you feel genuinely cared for.

July 08, 2025

Dealership Rating
Employee Rating

The worse experience My 2024 Escalade can’t be fixed because a hose no where to be found, the has been there for 20 days More

by PDELAGUARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 09, 2025

Williamson Cadillac responded

We sincerely apologize for the delay and understand how upsetting this situation must be. Your feedback is being carefully reviewed so we can improve our parts sourcing and better support you.

July 07, 2025

Dealership Rating
Employee Rating

Excellent work ! Excellent as always and attentive service. Everything was perfect.I've been with this dealer for very years. It's my favorite. More

by JOR_GAR
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jul 09, 2025

Williamson Cadillac responded

We're honored to be your favorite dealership and appreciate your loyal visits over the years. It’s wonderful to hear that everything was perfect and that our attentive care continues to make a difference!

June 26, 2025

Dealership Rating
Employee Rating

Dealer in excellent in same day service! Carmen really ensured my car was worked on asap More

by eddie
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Williamson Cadillac responded

Eddie, thank you for highlighting Carmen’s quick support—we're thrilled your vehicle was taken care of without delay. We appreciate your kind words and visit!

June 24, 2025

Dealership Rating
Employee Rating

Dealer in excellent in same day service! Carmen really ensured my car was worked on asap. Love there's always a familiar and friendly vibe and they made sure I didn't drive away with a flat More

by ESTECRESPO
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jun 25, 2025

Williamson Cadillac responded

We're so pleased Carmen made your visit smooth and reassuring, especially in those urgent moments. It’s wonderful to know that our welcoming atmosphere and prompt service continue to stand out to you.

June 24, 2025

Dealership Rating
Employee Rating

The service was good. The car drop off was fast and the shuttle service was great. The service manager clearly explained. More

by gchekijian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Williamson Cadillac responded

We’re delighted our team’s professionalism and attention to detail left a lasting impression, and we're thrilled your vehicle was returned in impeccable condition.

June 21, 2025

Dealership Rating
Employee Rating

Excellent service by highly professional staff, very corteous an attentive. Special mention to Mr. Alberto Fernández and Mr. Laz Estrada. They go the extra mile to ensure you have full satisfaction. Ke More

by Alejandro de la Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Williamson Cadillac responded

Thank you for highlighting our team's commitment to going the extra mile—your recognition means everything to us!

June 14, 2025

Dealership Rating
Employee Rating

Excellent service! Carmen is the best - she always takes care of the details and has the customer in mind when providing the options! More

by Mavalos
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 17, 2025

Williamson Cadillac responded

We’re so glad to hear Carmen delivered another top-notch experience. We truly appreciate your loyalty!

June 12, 2025

Dealership Rating
Employee Rating

Friendly but my car was never inspected in 5 days so had to take it elsewhere More

by Rc1280
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike McKesson

Jun 13, 2025

Williamson Cadillac responded

We sincerely apologize for the delay in servicing your vehicle. This is not the experience we strive for, and we regret the inconvenience it caused. If there’s anything we can do to make things right, please let us know.

June 04, 2025

Dealership Rating
Employee Rating

Great service, taken care more than once extremely satisfy with both the service and quality of work More

by Garcia2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Williamson Cadillac responded

It pleases us to know that our service and workmanship have consistently lived up to your expectations. Thank you for your feedback- your loyalty means the world to us.

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