Dealership Experience
11 yrs
Languages Spoken
English
Spanish
229 Reviews
Write a Review229 Reviews of Carmen Alicea
December 12, 2025
Actual work was good, getting a smooth connection and actually getting a call back when my service advisor was out was frustrating actually getting a call back when my service advisor was out was frustrating More
Other Employees Tagged: Luis Carbonell, Tony Martinez
November 24, 2025
Alfredo, Tony the Finance Manager, Yorny, and Lazaro the Sales Manager made my lease buyout purchase smooth and efficient. I highly recommended doing business at Williamson Cadillac. They always put the cus Sales Manager made my lease buyout purchase smooth and efficient. I highly recommended doing business at Williamson Cadillac. They always put the customer first. Thanks to the entire team! More
Other Employees Tagged: Yorny Fundora, Kaitlin Haeffner, Beny Ledesma, Pete Betancourt, Laz Estrada, Tony Mercado, Stephanie Reyno, Alfredo Rojas
November 08, 2025
Mike the service advisor keep me up to date throughout the whole process and coordinated transportation for me as well. the whole process and coordinated transportation for me as well. More
Other Employees Tagged: Mike Mckesson, Manuel Mundo, Julio Lopez
October 27, 2025
We’re very satisfied with the care and service we receive every time we bring our vehicles for service. every time we bring our vehicles for service. More
Other Employees Tagged: Beny Ledesma, John Varela , Gairy “Storm” Adams
October 12, 2025
Outstanding service starting with Carmen and her support to make sure that GMC Owen's are treated like human beings that have responsibilities to meet. Her ability to find solutions to your concerns are one to make sure that GMC Owen's are treated like human beings that have responsibilities to meet. Her ability to find solutions to your concerns are one of the best assets that Williamson Cadillac has. More
Other Employees Tagged: Erik Fernandez, Rolando Pardo
October 11, 2025
Carmen walked us through check in. Researched our warranty also checked on any outstanding recalls and then stayed in touch with us regarding the progress of the repairs. Really helpfu Researched our warranty also checked on any outstanding recalls and then stayed in touch with us regarding the progress of the repairs. Really helpful. Thank you. More

