Carmen Alicea

We had an issue with my wife’s Buick encore 2024 Williams dealership towed my car from Key Largo to their shop very polite very nice. Explain what they were doing. Explained everything was under warranty. I dealership towed my car from Key Largo to their shop very polite very nice. Explain what they were doing. Explained everything was under warranty. I didn’t have to worry about anything. My service representative Carmen was absolutely amazing. More

by Thomas slater Verified Customer Verified Customer

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Tony Martinez is an excellent service advisor. He gave me the best and fast service. He gave me the best and fast service. More

by eduardopachecoe Verified Customer Verified Customer

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Excellent service as always. Been using William Cadillac for many years and I have a great service advisor. Been using William Cadillac for many years and I have a great service advisor. More

by marroquin1997 Verified Customer Verified Customer

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Carmen went so far above and beyond. She got an email after 10pm that I was having a problem with the truck. She called me and did everything she could to help. She’s amazing. So gratefu She got an email after 10pm that I was having a problem with the truck. She called me and did everything she could to help. She’s amazing. So grateful. More

by Bruce Jacobs Verified Customer Verified Customer

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Every single time I go to this service center I am treated kindly. My vehicle is ready in a reasonable amount of time. And that is the reason I continue to lease vehicles from this dealership. Service treated kindly. My vehicle is ready in a reasonable amount of time. And that is the reason I continue to lease vehicles from this dealership. Service to me is very important not just selling me a car and forgetting about me. More

by ALMONTOYA0 Verified Customer Verified Customer

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Todo muy bien organizado,hicieron muy buen trabajo y rapido., el personal muy amable Gracias rapido., el personal muy amable Gracias More

by MAKEDY720811 Verified Customer Verified Customer

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I requested all new wipers & only got the front ones. And NO CAR WASH after being told I would get one. Even the cashier said got one. It really pissed me off being lied to. I can go other places for m And NO CAR WASH after being told I would get one. Even the cashier said got one. It really pissed me off being lied to. I can go other places for my services More

by mtdavis531 Verified Customer Verified Customer

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Carmen is my service advisor and she’s great, knows our cars and is knowledgable. I can also make service appointments with ease and the service is on time, the waiting room is also well equipped with comf cars and is knowledgable. I can also make service appointments with ease and the service is on time, the waiting room is also well equipped with comfortable seating areas food and beverages. More

by Gcamargo Verified Customer Verified Customer

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Great service from every one of the employees when we arrived at the Williamson dealer, that’s one of the reason I am a client of Williamson thanks. arrived at the Williamson dealer, that’s one of the reason I am a client of Williamson thanks. More

by PGARAZPE Verified Customer Verified Customer

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Tony Martinez is a knowledge individual that always takes the time to speak to the client and ask pointed questions regarding the vehicle. He has a pleasant and friendly personality that makes you feel comfo the time to speak to the client and ask pointed questions regarding the vehicle. He has a pleasant and friendly personality that makes you feel comfortable when taking the vehicle in for service. I’ve known Mr. Martinez for over 20 years and he is one of the main reasons why I purchased a vehicle at Williamson Cadillac. More

by TMOREJON Verified Customer Verified Customer

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