Carmen Alicea | Page 19

I had excellent service this time about getting my air conditioner repaired. They also gave me a loaner car it took about a week. Everything was quick and easy conditioner repaired. They also gave me a loaner car it took about a week. Everything was quick and easy More

by p.rizzo Verified Customer Verified Customer

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Horrible My truck was there for almost a month had to Horrible My truck was there for almost a month had to take it back because they didn’t have anyone that could diagnose an emission system error on a Horrible My truck was there for almost a month had to take it back because they didn’t have anyone that could diagnose an emission system error on a 2020 truck The rep’s communication was very limited could not say how long it will take at INE point said the tech was looking at it then a week later said the tech was going to look at it? I will never bring my truck there again and will make sure that no one I know does More

by DARIELCRUZ Verified Customer Verified Customer

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Honestly, I will give you my feedback. I was at Williamson, and later sawgrass Ford. Unfortunate to say, Williamson was on the wrong side of the experience. Dishonest and not up front gathering Williamson, and later sawgrass Ford. Unfortunate to say, Williamson was on the wrong side of the experience. Dishonest and not up front gathering information from my original salesman Anthony. Then in service department I asked about fees if my oil change was still covered. I was told yes, and on pickup, ended up paying because the service expired in may. Also took forever to get my car back. Then, at the time of purchasing the lease that was ending, tried to get taken advantage of again in the numbers. Only plus were the people, were pleasant. Just as a whole, sloppy with details and not paying real attention to details. The entire process took a very long time, unnecessarily so. I would encourage better focus on appreciating the customers time, and being way more transparent with costs More

by FPEDROLETTI Verified Customer Verified Customer

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Going back, for a 3rd. Time. Now it's strut problem . Well, I bought all four front and rear. Why change one shoe if they come in pairs.?. I would like a discount to have all four inst. What are you . Well, I bought all four front and rear. Why change one shoe if they come in pairs.?. I would like a discount to have all four inst. What are you going to do for me. That's counting it's the problem. So let's get to that bridge before we cross it. Hope a respond on this matter. I got the part on the 16. After that I'll set up an appointment. More

by Cano. Verified Customer Verified Customer

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Excellent personal customer service with professional caring attitude. My car repairs were performed satisfactory, I was provided with a courtesy loaner vehicle, my automobile was returned to me working caring attitude. My car repairs were performed satisfactory, I was provided with a courtesy loaner vehicle, my automobile was returned to me working perfectly within the timeframe promised. I am completely satisfied. More

by Adelai Verified Customer Verified Customer

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They change a rubber on the door and they did a terrible job that didn't put it together correctly and that didn't put some parts back where it belonged. job that didn't put it together correctly and that didn't put some parts back where it belonged. More

by KEESALVAREZ Verified Customer Verified Customer

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Williamson Cadillac is the best! From their salesperson to their service department, all top of the line. Highly recommend when shopping for a new Cadillac. to their service department, all top of the line. Highly recommend when shopping for a new Cadillac. More

by VMATOS61 Verified Customer Verified Customer

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This was my first time at Williamson. Although I didn’t have an appointment, (my battery had died), I was treated promptly and courteously. The service representative who was available was extremely helpfu have an appointment, (my battery had died), I was treated promptly and courteously. The service representative who was available was extremely helpful and nice. The battery was replaced still under warranty in a timely manner even though there were many customers. More

by ROBSTIL Verified Customer Verified Customer

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Carmen from the service department was great. She exceeded my expectations. I went there for a regular oil change and she went through with me the services that my vehicle was behind on. She was not exceeded my expectations. I went there for a regular oil change and she went through with me the services that my vehicle was behind on. She was not pushy but just helpful. More

by Jsanch5828 Verified Customer Verified Customer

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Service not only took care of the problem but did everything he could to accommodate. The loaners are totally the key to success. The best everything he could to accommodate. The loaners are totally the key to success. The best More

by emo1119 Verified Customer Verified Customer

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