187 Reviews
Write a Review187 Reviews of Carmen Alicea
January 06, 2021
Not happy with this last service visit on Jan 5, 2021. Service advisor was specifically told right rear tire air cap was missing since the last oil change and rotation, yet it is still missing. Onn top of Service advisor was specifically told right rear tire air cap was missing since the last oil change and rotation, yet it is still missing. Onn top of that, a routine oil change & tire rotation which always takes 45 mins or less, took over 1-1/2 hours! And in addition, waiying room was crowded with no social distancing whatsoever. I had to stand outside for nearly 2 hours! More
January 06, 2021
Family like treatment and professionalism.5. Stars Family like treatment and professionalism. 5. Stars service and satisfaction. Friendliness, quality of work is second to none. Williamson is Miami # Family like treatment and professionalism. 5. Stars service and satisfaction. Friendliness, quality of work is second to none. Williamson is Miami # 1 dealership. It is my car dealership for sales and repair. More
Other Employees Tagged: Stephanie Reyno , Mickey Barrios, Pedro Betancourt is the reason why I go to Williamson.
December 31, 2020
Everyone from roadside to service advisor gave impeccable service! Great, knowledgeable and friendly. Made it all a great experience during crazy times. A a a service! Great, knowledgeable and friendly. Made it all a great experience during crazy times. A a a More
Other Employees Tagged: Beny Ledesma
December 27, 2020
I’m pleased with the service Dept and the courtesy of the people that are working with me whenever I bring my Enclave to the dealership people that are working with me whenever I bring my Enclave to the dealership More
Other Employees Tagged: Stephanie Reyno
December 25, 2020
Roadside service by Manny was unbelievably fast. The best service anywhere anyyime. I was stuck and needed fast repair in order to make an appointment. At first it was projected to be an hour. Then Manny cal service anywhere anyyime. I was stuck and needed fast repair in order to make an appointment. At first it was projected to be an hour. Then Manny called and said he was 10 minutes away. He had gotten his truck and took off to accommodate me. That's service. More
Other Employees Tagged: Manny
December 24, 2020
Carmen was very helpful and courteous. The service department was clean and well organized. The attendant at the coffee station was very nice too. Car was done on time. department was clean and well organized. The attendant at the coffee station was very nice too. Car was done on time. More
December 22, 2020
Excellent! Drove from Fort Lauderdale to get my car. Had everything ready. Car was exactly as promised. Had a small issue called them. They had me being car in gave me loaner and went over car. Got it everything ready. Car was exactly as promised. Had a small issue called them. They had me being car in gave me loaner and went over car. Got it back perfectly. Service department best in Miami! More
Other Employees Tagged: Omar Barbachan