Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 19

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.7
248 Reviews

Dealership Experience

11 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

248 Reviews

Write a Review

248 Reviews of Carmen Alicea

December 01, 2021

Dealership Rating
Employee Rating

Great service and a pleasant atmosphere.I was attended Great service and a pleasant atmosphere. I was attended quickly and cordiality. Overall facility very clean and the lounge had snacks, cold drinks, More

by ROBERTSRJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Chambers, Rene Roberts

Dec 02, 2021

Williamson Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 24, 2021

Dealership Rating
Employee Rating

This dealership is excellent place to do business entire team is polite and courteous. Not like Vera Cadillac. Will continue to deal with Rene Roberts for all automobile needs in the future. More

by IRUIZ01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Rojas , Rene Roberts

Nov 29, 2021

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

November 23, 2021

Dealership Rating
Employee Rating

Son muy eficientes con su trabajo,le brindan a sus clientes un excelente servicio,no los cambiaría jamás si siempre me brinda un excelente servicio estaré siempre con ustedes 👍 More

by YASNEIDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

Nov 24, 2021

Williamson Buick GMC responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 18, 2021

Dealership Rating
Employee Rating

This dealership is usually very dependable and very good and it’s the only gmc dealership in my area. More

by FLMICHAEL89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 24, 2021

Williamson Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 16, 2021

Dealership Rating
Employee Rating

I made an appointment for an oil change. It seems they handle all service department customers the same way. I was placed in line with other vehicles and was told it could take up to 90 minutes. Next tim More

by dihdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 16, 2021

Williamson Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 14, 2021

Dealership Rating
Employee Rating

Es casualidad que siempre termino con el Express Service Advisor? En mi primer servicio llegue a mi casa con una pieza suelta, la segunda reparación con un mal diagnostico y la tercera vez que fui por repar More

by Margarita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 16, 2021

Williamson Buick GMC responded

Esta no es la experiencia que queremos generar. Por favor communiquese con nosotros para solucionarla juntos. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 11, 2021

Dealership Rating
Employee Rating

Service was great and the service advisor very professional and courteous will definitely recommend him to all my friends More

by RZMAR@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 08, 2021

Dealership Rating
Employee Rating

Very efficient and professional service. The maintenance Very efficient and professional service. The maintenance advisor was very helpful. Will definitely go back for service. More

by bobmolleda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2021

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2021

Dealership Rating
Employee Rating

They are fast and reliable staff. They took care of my car needs in a fraction of time More

by bpaneque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

Williamson Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2021

Dealership Rating
Employee Rating

Always the best service I love Williamson From the Always the best service I love Williamson From the moment you drive in to the checkout process and the follow up the details I always feel wonderful More

by Mai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

Nov 03, 2021

Williamson Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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