Carmen Arteaga
Carmen Arteaga at Royal Moore Toyota

Carmen Arteaga

Service Lane Manager

Royal Moore Toyota

1415 SE River Rd
Hillsboro, OR 97123

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4.9
131 Reviews

Dealership Experience

14 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

131 Reviews

Write a Review

131 Reviews of Carmen Arteaga

August 30, 2025

Dealership Rating
Employee Rating

Mike Taylor took great care of my vehicle in a timely manner. He said it was going to take around three hours ended up only taking around an hour and a half very happy. More

by travis
Recommend Dealer
Yes

August 30, 2025

Dealership Rating
Employee Rating

Very good customer service my vehicle maintenance appointment only took about 15 minutes thank you More

by Mel217
Recommend Dealer
Yes

August 30, 2025

Dealership Rating
Employee Rating

Mike was very helpful getting my vehicle serviced and caught up as well as fixing a problem More

by travis
Recommend Dealer
Yes

August 30, 2025

Dealership Rating
Employee Rating

Came in today for an oil change/ tune up and was told it was going to take 3 hours and they even offer me a ride home and picked me up she the vehicle was done. Surprisingly it only took less than two hours More

by Jenni
Recommend Dealer
Yes

August 27, 2025

Dealership Rating
Employee Rating

Mike and his team were phenomenal. Not only did they perform major services on a nearly 20yr old Toyota, they completed it ahead of schedule! Excellent loaner vehicle provided, and gre More

by Smileys67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Taylor, Tristen Simmons

August 27, 2025

Dealership Rating
Employee Rating

Mike was very transparent on the service I needed for my vehicle and very upfront and honest. I highly recommend working with Mike Taylor More

by oliveria.nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 25, 2025

Dealership Rating
Employee Rating

I had a fantastic experience working with Carmen. From start to finish, he was professional, knowledgeable, and genuinely caring. He took excellent care of my car and made sure I understood every ste More

by Jocelyn.hern18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Royal Moore Toyota responded

Thank you for the thoughtful and detailed review! We're so glad to hear that Carmen provided you with such a positive and stress-free experience. His professionalism, care, and attention to detail truly make a difference, and we’re lucky to have him on our team. We’ll be sure to pass along your kind words—thank you again for choosing us!

July 15, 2025

Dealership Rating
Employee Rating

The service advisors were all very keen on making the process of getting service done on my car very smooth and transparent. They told me service would take an hour and it took approximately 30 minutes w More

by Delores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 10, 2025

Dealership Rating
Employee Rating

Great customer service. Quick, efficient, and very knowledgeable. All my questions got answered and felt comfortable. More

by Nerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Taylor

July 10, 2025

Dealership Rating
Employee Rating

Caroline was a great help. Very friendly and prompt. Would recommend to friends and family! More

by Totoya25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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