Carmen Arteaga | Page 11

When I bought my slightly used 2020 RAV 4 Hybrid at Royal Moore, the customer service was excellent. In March, I went to the car wash, and one of my sensors got pushed in, so I went to have it fixed, and Gre Moore, the customer service was excellent. In March, I went to the car wash, and one of my sensors got pushed in, so I went to have it fixed, and Gresham Toyota was so honest, that they told me that another sensor had come loose, and fallen in to the bumper as it wasn’t attached properly, and suggested that I go back to Royal Moore for correction. So I went back to Royal Moore to have them deal with the issue as it was improperly attached by one of their employees years ago, and they did an amazing job. They took care of me, owned their mistake, and honestly, it was one of the best customer service experiences that I’ve had. I love my car and it runs perfectly! Carmen was absolutely incredible. Carmen was kind, caring, and really put my needs first. He deserves a raise 🌺. I most definitely will be back to Royal Moore for my next vehicle. If you’re looking for a vehicle, go to Royal Moore, they will take care of you ❤️ More

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Has bad cars. Bought a car and couldn’t get it off the parking lot Bought a car and couldn’t get it off the parking lot More

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Best dealer in town! Worked with our needs and went about and beyond! I have been buying all my vehicles through royal Moore and wouldn’t change to any other dealer! They Worked with our needs and went about and beyond! I have been buying all my vehicles through royal Moore and wouldn’t change to any other dealer! They take care of you! More

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See George, if you want VIP service in the service department. in all my years, I’ve never worked with a better service writer. He takes care of business and is always looking out for the customer. department. in all my years, I’ve never worked with a better service writer. He takes care of business and is always looking out for the customer. More

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Service awesome as always. keep up the good work guys! great team. thank you emily for bringing my tundra close to the entrance so I didn’t have to talk with my two kiddos keep up the good work guys! great team. thank you emily for bringing my tundra close to the entrance so I didn’t have to talk with my two kiddos More

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Emily was amazing, kept me updated, explain service clearly, offer other services. Dealer is good tood clearly, offer other services. Dealer is good tood More

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I’ve been coming here for years and all the employees are always attentive & welcoming! always attentive & welcoming! More

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They take ownership of their work and their results. Simply put, they are an exceptional team. They have always been responsive, communicative, quick, profesional and effective. Simply put, they are an exceptional team. They have always been responsive, communicative, quick, profesional and effective. More

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The service I’ve received since the purchase of our truck has always been accurate, no pressure and professional from start to finish. We’re always provided a clear overview the needs of our truck during ser has always been accurate, no pressure and professional from start to finish. We’re always provided a clear overview the needs of our truck during service and what to expect moving forward. Any personal requests or concerns have always been upheld or resolved during the service. More

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Caroline was very helpful and kind to me. She made my experience at Royal Moore very smooth and easy, would recommend 100% She made my experience at Royal Moore very smooth and easy, would recommend 100% More

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