Carmen Arteaga | Page 5

From the moment I arrived, Caroline and the team has great energy friendly and attentive. Very pleased about the experience. Never felt stress out at all. Caroline was incredibly efficient—my oil chang great energy friendly and attentive. Very pleased about the experience. Never felt stress out at all. Caroline was incredibly efficient—my oil change was completed in record time without compromising on quality<3 More

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Eight years ago after I bought my Toyota Sienna, and for some reason the finance manager didn't want me to get the idea that I had gotten as good a deal as I thought I had. He told me I spent more than the some reason the finance manager didn't want me to get the idea that I had gotten as good a deal as I thought I had. He told me I spent more than the average. That hurt my feelings and I haven't got a clue why he said it. I was thinking about taking off three stars from the review for the dealership because of that.. That"s how long my memory is for being mistreated. However, over that eight years I have had nothing but excellent service from the service department. So I gave them the stars they deserved. The important thing to remember is that people in the car industry should be careful about what they say to customers and to respect them. One wrong word can be remembered for a lifetime and be brought to light in the minds of an untold number of people in that customer's community of relationships. That's the point of having these surveys I imagine. More

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I would just love to say I’m never disappointed when I bring my car in for service, the whole team is always friendly and ready to help I appreciate this dealership and always seeing a friendly faces I’ve bring my car in for service, the whole team is always friendly and ready to help I appreciate this dealership and always seeing a friendly faces I’ve worked with about all the advisor here so thank you Caroline, Emily , Kaiden , Tristen and the whole rest of the team you guys are awesome keep it up ! I’ll continue to tell everyone to come here for service More

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The advisor is very nice and helpful. The service was very fast, didn’t have to wait for a long time. I would recommend Royal Moore. Actually I didn’t buy my Rav 4 at Royal Moore but The service was very fast, didn’t have to wait for a long time. I would recommend Royal Moore. Actually I didn’t buy my Rav 4 at Royal Moore but they treat me really nice. I did bought a Corolla before though, that is why I know that Royal Moore is good. More

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The people are very friendly and professional. Very clean and organized place. I do all by business here Very clean and organized place. I do all by business here More

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Their attentive to my needs and kind threw out the visit. The service i cant speak about yet. The service i cant speak about yet. More

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The way I heard Ruby speak to another customer waiting for service or to be checked in not too sure what happened but it just seems rude I don’t agree that that customer shouldn’t of gotten snippy with he for service or to be checked in not too sure what happened but it just seems rude I don’t agree that that customer shouldn’t of gotten snippy with her but I don’t think her attitude towards the gentleman helped the situation all though I was just in the waiting room it was a different experience to hear people getting loud and mouthy in the service department sound like two upset customers and a rude service person not sure how I feel about seeing that happen . But other than service is fine I guess . But I see see the supervisor come out and seem to solve the situation More

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Bad attitude rude language and comments just very unimpressed, just speaks to their customers any type of way they want I felt like an inconvenience unimpressed, just speaks to their customers any type of way they want I felt like an inconvenience More

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The service department is great at this Toyota dealership. They always treat me right George is the best. dealership. They always treat me right George is the best. More

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Great service & fast. Comfortable & relax lobby . Nice guys at the front desk. And good team to maintain the vehicle. Comfortable & relax lobby . Nice guys at the front desk. And good team to maintain the vehicle. More

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