Carmen Arteaga | Page 7

My wife took her 2019 Highlander in for an oil change,23715 miles. The service tech Eduardo Aguilar Contreras tried to sell her 1200.00 worth of work,which he reduced to 600.00. She put me on the change,23715 miles. The service tech Eduardo Aguilar Contreras tried to sell her 1200.00 worth of work,which he reduced to 600.00. She put me on the phone with him and he explained it should have a brake flush and fuel line flush, I told him NO!! Only do the oil change and he said OK. When she got home she gave me the bill for 329.80. They put in additives (gas and oil) that we did not need and a 4 wheel alignment. I specifically told him "oil change only". I've heard of women getting screwed at dealerships but this is the first time it happened to us. You guys have always treated us well in the past, but you have a thief among your crew. I can no longer recommend you to my friends and family if this is how you treat your customers Please check invoice #430896 More

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Barbi was great! She got us answers to the vehicle we were looking at. She was able to get us into the right truck. Very happy with our purchase. She got us answers to the vehicle we were looking at. She was able to get us into the right truck. Very happy with our purchase. More

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The best service center, greatest customer service always polite and keeps me informed on my service details polite and keeps me informed on my service details More

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My car service such a good experience I am glad that. I came here will definitely be coming back again in July I came here will definitely be coming back again in July More

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Exceptional customer experience. My Toyota service was great. Oil change and filter. Thank you very much My Toyota service was great. Oil change and filter. Thank you very much More

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The experience was very simple and everything was done in a timely manner. All my requirements were met a timely manner. All my requirements were met More

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Alex is a very pleasant young man, he attended my request in a very professional way. They sure got my business!! in a very professional way. They sure got my business!! More

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Excellent service highly recommend working with Kadin in the future. He is kind and a hard worker. Service was only around 35 minutes when I was told 90 minutes the future. He is kind and a hard worker. Service was only around 35 minutes when I was told 90 minutes More

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George is your best employee! He is knowledgeable, kind and awesome person! Craig, Alex and Carmen are super nice employees as well! Your company is lucky to have them! He is knowledgeable, kind and awesome person! Craig, Alex and Carmen are super nice employees as well! Your company is lucky to have them! More

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We bought our car from them . Great experience . Have serviced car there with each time a good experience . Our recent service with Mike Taylor was terrific . Cheerful , pleas Great experience . Have serviced car there with each time a good experience . Our recent service with Mike Taylor was terrific . Cheerful , pleasant , knowledgeable . Will continue to get service at Royal Moore Toyota . 10 Stars !!!! More

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